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Westgate Resorts Announces Leadership Changes for Future Growth

Westgate Resorts, a leading hospitality and vacation ownership company, has officially shared exciting news regarding significant leadership appointments and promotions designed to strengthen its organizational structure as it prepares for ambitious growth in 2025 and beyond. CEO Jim Gissy highlighted the importance of this strategic initiative, stating, "This year will be marked by growth and strategic investments," emphasizing the company's commitment to enhancing guest experiences while fostering the development of future leaders within the organization.

Key Leadership Appointments

Among the notable appointments is Mitch Less, who assumes the role of Chief Operating Officer (COO). With over 35 years of industry experience, including partnerships at Grant Thornton focused on hospitality and real estate, Less is tasked with overseeing critical areas such as Resort Operations, Food & Beverage, IT, and Risk Management. His extensive background with prestigious brands like Ritz-Carlton, Marriott, and Hilton, as well as major family-owned businesses, positions him well to drive Westgate Resorts' strategic business plan forward.

Another pivotal figure is John Willman, promoted to Chief Financial Officer (CFO). A veteran of 30 years with Westgate, Willman has been instrumental in transforming the company’s finance operations. His responsibilities will now include overseeing Mortgage Operations, Accounts Services, and Financial Planning & Analysis, all aimed at building a top-tier finance function to support Westgate’s expected expansion.

Jared Saft is now the Chief Business Strategy Officer, managing marketing, hotel sales, product development, and owner services. His leadership will be vital as he shapes the long-term growth strategy of Westgate, continuing his successful initiatives like the launch of the World of Westgate loyalty program.

Dana Wadsworth has been elevated to Chief of Staff & Senior Vice President of VOA. Promoted after a 29-year career with the company, Wadsworth will continue leading the timeshare trial program, leveraging her extensive experience to push for record sales growth.

Moreover, Garrett Stump transitions to Senior Vice President, focusing on enhancing customer service and expanding the timeshare offerings.

Chad Severance, with 25 years of experience, takes charge of the Development & Design team, ensuring Westgate continues to provide top-notch resorts. Alex Velazquez is promoted to Senior Vice President of Digital Marketing & Creative Services, tasked with bolstering the digital marketing strategies.

Adding to the leadership enhancements, Heather Tritchel and Sam King have been appointed Senior Vice Presidents of Specialty Marketing, drawing from their long-standing experience in the company to foster marketing growth.

Lastly, David Alexander Siegel and Daniel Siegel have been promoted to Co-Vice Presidents of Real Estate, responsible for managing key real estate investments and future developments.

A Look Ahead

This strategic repositioning of leadership at Westgate Resorts reflects the company's ambitious goals for the coming years. By harnessing the extensive industry knowledge of these seasoned leaders, Westgate is poised to enhance its operational capabilities and deliver superior experiences to its owners and guests. As they embark on this transformative journey, the emphasis will remain on not only business growth but also on mentoring the next generation of leaders, ensuring that Westgate Resorts continues to thrive in the competitive hospitality market.

For more information about Westgate Resorts and career opportunities, please visit WestgateResorts.com.