#Japan #AI Solutions #Tokyo #Japan Startups #OPERA TECH

OPERA TECH Secures 90 Million Yen Funding

Company Background
OPERA TECH, headquartered in Minato, Tokyo, specializes in delivering AI-driven contact center solutions known as "OPERA Contact". Under the leadership of CEO Keita Morikawa, the company recently announced a successful fundraising round in June 2025, totaling 90 million yen, backed by renowned angel investors.

Investor List
Among the notable investors are:

• - Nobuhiro Ariyasu, former Vice President of Persol Holdings
• - Hirotoshi Takahashi, former Executive Officer at Rakuten Group
• - Hiroto古橋, former CTO of Mercari
• - Sōtarō Karasawa, former partner at WiL
• - Masaya Kubota, co-founder and CTO of AnotherBall
• - Tatsuo Shimada, founder of Omakase
• - Kenta Takahashi, founder of Shukatsunet
• - Shōta Iwasaki, co-founder of Robust Intelligence
• - Yōto Ōshiba, among others.

Growth in the Contact Center Industry
The AI contact center industry is facing significant challenges, such as a persistent labor shortage, rising operational costs, and a dependency on experienced operators leading to inconsistent service delivery. Companies like OPERA TECH are addressing these structural problems through effective implementation and support for large enterprises in various sectors, including finance, telecommunications, and infrastructure. The funds raised will enhance product development and integration, enabling OPERA TECH to tackle these industry challenges more robustly.

True Challenges in AI Adoption
Despite rapid advancements in AI technologies, successful implementation hinges on a deep understanding of operational processes, proper design, and infrastructure security. OPERA TECH aims to solve these problems by leveraging its exceptional consulting expertise and cutting-edge implementation capabilities, significantly contributing to the transformation of contact centers.

Accelerating Implementation of OPERA Contact
With the new funding, OPERA TECH accelerates its deployment of OPERA Contact across large-scale contact centers. The company plans to release detailed information regarding its product offerings in the coming months, highlighting its growth potential and strategic direction.

Statements from Investors
Investors have shared their insights on the funding and the company's potential:

• - Nobuhiro Ariyasu expressed his immediate decision to invest based on the team’s strength and the potential for AI in contact centers in Japan.
• - Hirotoshi Takahashi noted the promising business prospects within AI contact centers and found the management's approach impressive.
• - Hiroto古橋 stated how the operational capabilities of the management team stood out during discussions, emphasizing the viability of their AI implementation efforts.
• - Sōtarō Karasawa pointed out the pressing tech adoption challenges in call centers, commending OPERA for addressing them effectively.

Management Insights
CEO Keita Morikawa stated, “Our strength lies in our strong shareholder base, who are all respected entrepreneurs and investors. This growth is fundamentally supported by their efforts.”

CTO Kiyonobu Kunii highlighted the importance of their skilled team, saying, “This funding will facilitate robust hiring and strengthening of our systems, evolving our AI agent development to lead the industry.”

Company Overview

• - Name: OPERA TECH, Inc.
• - Location: 7F, Minami-Aoyama HY Building, 7-3-6, Minato, Tokyo
• - Business: Development and provision of AI contact center solutions, AI consulting
• - Capital: 46,999,500 yen
• - Website: OPERA TECH Official Website

Conclusion
OPERA TECH's commitment to innovation and addressing the pressing needs of the contact center industry positions it as a leader with strong growth prospects. The combination of a distinguished management team and supportive investors underscores the potential impact of their solutions moving forward.