Dedicated Local Business Owners Achieve Prestigious Award at Annex Brands Convention

Local Business Owners Peter and Susan Pierce Recognized with Prestigious Award

At the recent National Convention held by Annex Brands from October 1-3 at the South Point Hotel and Casino in Las Vegas, Peter and Susan Pierce, the proud owners of Postal Connections #101 in Bend, Oregon, received one of the franchise's highest accolades—the Crystal Award. This honor is bestowed upon franchise owners who first achieve over $5 million in total gross sales.

Celebrating Business Accomplishments

This year was a notable one, as 11 different locations around the country from four various Annex Brands franchise concepts were celebrated with this distinguished recognition. The Crystal Award symbolizes not only a remarkable financial milestone but also reflects the perseverance, adaptability, and ongoing commitment to excellence by these franchise owners.

Patrick Edd, Chief Executive Officer and President of Annex Brands, praised the achievement, stating, “Receiving the Crystal Award is an extraordinary accomplishment that stands as a testament to years of dedication, consistency, and commitment to excellence.” He emphasized that the success stems from the robust relationships the Pierces have built within their local community and the trust established with their customers over the years.

The award was presented during a ceremony where over 100 franchise locations were recognized for excellence across various categories, reminding everyone of the importance of operational excellence and community engagement.

Years of Dedication and Service

Patrick Edd highlighted that attaining the Crystal Award requires more than just having impressive annual sales figures. It also demands a decade of dedication to customer service and adaptability in the face of changing needs. According to him, Peter and Susan have cultivated a business that not only excels in customer service but also significantly contributes to the overall strength of the Annex Brands network.

The event had the highest attendance in its history, bringing together franchise owners, partners, and corporate leadership under the theme of