#United States #Norwalk #Luma Health #Fisher-Titus #Northern Ohio

Fisher-Titus Medical Center Enhances Patient Care with Luma Health

In an innovative partnership, Fisher-Titus Medical Center has joined forces with Luma Health to significantly improve healthcare access for patients in Northern Ohio. This collaboration marks a pivotal moment in enhancing the patient experience across various service lines, catering to over 70,000 individuals annually.

Fisher-Titus Medical Center, a prominent health system, is dedicated to providing a comprehensive range of services, including emergency care, surgical procedures, and specialized treatments. With a mission to deliver top-notch healthcare, the center has embarked on the deployment of Luma Health's user-friendly platform throughout 17 different departments, with plans for a full rollout in 2026.

Empowering Patients with User-Friendly Technology

The incorporation of Luma Health's platform allows patients to self-schedule appointments online, making it easier for them to secure appointments for essential services such as digestive health, family medicine, pediatrics, surgery, and urology. This technology enables patients to manage their healthcare from the comfort of their homes, facilitating a process that was once cumbersome. By visiting Fisher-Titus' website, patients can access these services efficiently.

Additionally, the integration of automated waitlist offers permits patients to enroll via SMS, ensuring they receive timely notifications about available appointment slots, thereby minimizing the time spent waiting for care. Patients will also benefit from tailored SMS messages that provide vital information, including reminders for preventative care and updates on service availability, such as potential interruptions due to weather.

Reducing Administrative Tasks for Healthcare Staff

This collaboration not only prioritizes patient convenience but also enhances operational efficiency for healthcare staff. Each month, the integration of SMS broadcasts is projected to save staff over 300 hours that would have otherwise been dedicated to making manual phone calls and leaving voicemails. This significant time-saving measure allows staff to focus more on patient care rather than administrative duties, ultimately contributing to a better overall experience for those seeking medical assistance.

Linda Stevenson, Chief Information Officer at Fisher-Titus Medical Center, expressed her enthusiasm about the partnership, stating, "We have deep roots in caring for patients where they live and work, and we pride ourselves on offering the best available consumer technology and convenient, 24/7 access to our patients." This collaboration reflects the health center's commitment to leveraging innovative technology to improve patient experiences significantly.

Looking Ahead: A Commitment to Community Healthcare

As Fisher-Titus continues to roll out the Luma Health platform, the expected impact on both patient experiences and staff efficiency is poised to be transformative. Aditya Bansod, co-founder and Chief Technology Officer of Luma Health, echoed this sentiment, stating, "For years, we've admired Fisher-Titus Medical Center's leadership and innovative approach to technology." This partnership promises to reduce healthcare bottlenecks, making access to care simpler and more efficient.

This initiative demonstrates a significant advancement in how healthcare can be delivered in Northern Ohio, with a focus on accessibility and efficiency. As Fisher-Titus Medical Center enhances its offerings with the help of Luma Health's cutting-edge solutions, the community can look forward to receiving improved healthcare services that prioritize patient needs above all else.

For more information about Fisher-Titus Medical Center, visit FisherTitus.org. For insights into Luma Health’s innovative solutions designed to streamline healthcare processes, check out LumaHealth.io.