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Genpact Launches GenpactNext Framework at Investor Day 2025

On June 26, 2025, Genpact (NYSE: G) hosted its Investor Day, where the company unveiled its new strategic initiative, the GenpactNext framework, aiming to drive growth through advancements in artificial intelligence (AI) and cutting-edge technologies. Held at the New York headquarters and streamed online, the event featured key insights from Genpact's senior leadership, including CEO Balkrishan ‘BK’ Kalra, who articulated the transformative vision for the company moving forward.

A Shift Towards AI-First Operations

Balkrishan Kalra expressed a pivotal commitment to evolving Genpact into an AI-first and data-driven innovation enterprise. "This is our pivotal moment as we lead Genpact into its next chapter - to focus and grow as an AI-first, data-led innovation company," he stated. The framework aims to integrate advanced technology into Genpact's core operations, leveraging process, domain, and operational data to create meaningful value for clients while also driving the company’s own growth.

As part of the event, presentations shed light on Genpact's ongoing efforts to accelerate innovation and ensure sustainable business growth. The audience was treated to success stories from key clients, illustrating how the partnership with Genpact has translated into AI-driven value enhancement and competitive advantages in their industries.

Financial Growth and Strategic Objectives

In addition to detailing the GenpactNext framework, the leadership team outlined medium-term financial targets and provided updates on performance metrics for the second quarter and the entire fiscal year of 2025. This strategic clarity serves to reinforce Genpact’s commitment to delivering value not just to its clients but also to its stakeholders.

Key Highlights from the Framework

Integration of AI Technologies: Genpact is prioritizing the implementation of AI and machine learning technologies across its service offerings, thereby improving efficiencies and driving innovation in solutions provided to clients.
Client-Centric Solutions: By fostering partnerships with key clients, Genpact aims to tailor its offerings to meet specific needs, enhancing customer value and driving shared growth.
* Sustainable Growth Strategy: The strategy focuses on sustainable growth driven by operational excellence and strategic investments in technology.

As the event concluded, Genpact announced that a recording of the presentations along with supplementary materials would be accessible on their Investor Relations website, allowing broader access to the insights shared during the event.

About Genpact

Genpact is recognized as a leading provider in advanced technology services and solutions globally. With a commitment to operational excellence and a profound understanding of business dynamics, Genpact leverages technology, data, and AI to empower enterprises across varied industries. The team is driven by a spirit of curiosity, courage, and innovation, allowing Genpact to redefine the landscape of business services for tomorrow.

To stay updated with Genpact's journey and innovations, visit their official website at genpact.com or follow them on LinkedIn, YouTube, X, and Facebook.

Safe Harbor Statement

This release contains forward-looking statements regarding Genpact’s future expectations and strategies, aligned with the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. These statements involve inherent risks and uncertainties, which could cause actual results to differ significantly from projections. Investors are advised to consider these factors when analyzing forward-looking statements.