Revolutionizing Call Management: The Launch of AI Call Notes Service

Transforming Call Management with AI

In a world where effective communication is paramount for business success, DolphinAI has stepped up to revolutionize the way companies handle their phone interactions. On November 20, 2025, the company will launch its innovative AI Call Notes service in collaboration with Sanntsu Telecom Services and their flagship cloud PBX, Kuracore. This new offering aims to streamline the process of documenting conversations while ensuring that no vital information is overlooked.

What is Kuracore PBX?

Kuracore PBX is recognized as one of the leading cloud PBX solutions in Japan, offering a robust platform that enables businesses to conduct calls via smartphones, PCs, and SIP phones using traditional phone numbers. With over 6,000 companies utilizing the service and more than 50,000 active lines, Kuracore provides efficient communication solutions that can scale from small startups to substantial enterprises. Its ability to adapt to various business needs has made it a favorite across multiple industries.

Introducing AI Call Notes

The newly developed AI Call Notes feature integrates seamlessly with the Kuracore PBX, leveraging state-of-the-art speech recognition and AI summarization technologies. By utilizing an 8K voice recognition system, this service automatically transcribes call contents and summarizes the key points in a clear and concise manner. This means that businesses can enjoy a smoother and more efficient workflow when handling customer inquiries or reviewing discussions.

Key Benefits of AI Call Notes

The AI Call Notes service transforms the traditional phone interaction experience by automating the process from recording to summarization and task organization. With this service, users can say goodbye to worries about forgetting important details or having to take manual notes during conversations. Here are some standout benefits:

- Comprehensive recording and transcription: All calls are automatically recorded and transcribed in real-time, ensuring accurate records are maintained.
- Effortless summarization: The AI summarizes discussions and extracts action points, making it easier for teams to stay on track.
- Enhanced productivity: By reducing the need for manual note-taking, staff can focus more on engaging with customers rather than worrying about logistics.

Free Campaign and Target Audience

To celebrate the launch, DolphinAI is offering a complimentary trial campaign until January 31, 2026. This initiative is designed for businesses that:

- Wish to accurately document discussions during sales meetings or customer interactions.
- Need to share conversation highlights among team members.
- Seek to reduce the hassle of note-taking and improve overall efficiency.
- Aim to operate more effectively with a small team.

Key Features of AI Call Notes

Leveraging DolphinAI's advanced voice recognition and summarization technology, the service offers:

- Automatic transcription of calls.
- AI-driven key point extraction.
- Integration capabilities with Kuracore PBX, forming a single cohesive solution.

About DolphinAI

DolphinAI is a forward-thinking AI company based in Toshima, Tokyo, specializing in developing cutting-edge technology for speech recognition and dialogue systems in Japanese and other languages. The firm has established itself as a leader in providing innovative solutions across various sectors, including call centers, AI meeting minutes, and educational technology. The company’s DolphinVoice platform, known for its high-precision voice interaction capabilities, is at the forefront of the bilingual market.

Security Measures

DolphinAI prioritizes user security, holding ISMS (ISO/IEC 27001) certification and auditing reports. The company utilizes robust infrastructure, including partnerships with major data centers and compliance with international security standards.