Introduction
On May 6, 2025, myCOI, a recognized leader in third-party insurance compliance management, announced the launch of its innovative platform, illumend™. This cutting-edge, AI-powered tool aims to bring clarity and efficiency to the often complicated world of insurance compliance management. With illumend™, businesses can navigate compliance requirements with more confidence and ease than ever before.
Features of illumend™
Illumend™ stands out due to its user-friendly interface and practical features designed for everyone, from risk managers to administrative personnel. Key functionalities include:
- - Instant Compliance Feedback: Users no longer face the frustrating wait for compliance reviews. Instead, illumend™ provides immediate feedback with real-time compliance scores and actionable next steps.
- - One-Click Document Uploads: The platform simplifies the document submission process for third parties with an easy upload feature, eliminating unnecessary logins and cumbersome procedures.
- - AI-Powered Simplicity: By automatically reading contracts and flagging gaps in compliance, illumend™ leverages artificial intelligence to streamline processes. Users can focus on critical tasks rather than getting bogged down in manual reviews.
- - Expert Oversight Built-In: For matters requiring human insight, users can access expert support, ensuring they receive guidance when needed without losing the advantages of AI.
- - Zero Learning Curve: Illumend™ is designed specifically for non-insurance professionals, making it intuitive and straightforward from the first use.
The Vision Behind illumend™
Kristen Nunery, the founder and CEO of myCOI, emphasized that the vision for illumend™ was to ensure compliance feels empowering rather than overwhelming. The platform aims to bridge the gap between complex compliance requirements and user-friendly solutions.
"We built illumend to meet people where they are—whether they're risk managers, administrators, or property teams—all of whom need to effectively manage insurance compliance without necessarily becoming experts themselves," said Nunery.
Experience and Expertise
With over 15 years of experience in insurance compliance management, myCOI has successfully managed upwards of 1 million contracts and 200,000 third-party relationships. This extensive background informs the development of illumend™, ensuring it meets the practical needs of modern businesses. The platform was crafted in collaboration with Left Field Labs, a renowned creative technology agency.
Free Trial and User Reception
As part of their launch strategy, myCOI offers a free trial of illumend™, encouraging potential users to experience the platform's transformative capabilities without any commitment. Early adopters, such as Joel Adams, Risk Manager at HPI Real Estate Services & Investments, hailed the tool as a potential game-changer for insurance compliance.
He remarked, "With its smart AI, illumend gives everyone the visibility they need, simplifies the process, and makes collaboration much easier."
Conclusion
Illumend™ is positioned to shift the landscape of third-party insurance compliance management, moving beyond the traditional challenges that have plagued businesses for years. By providing a solution that emphasizes simplicity, efficiency, and real-time insight, myCOI is set to redefine how businesses manage compliance. To explore further and see how illumend can benefit your organization, visit
illumend.ai.
With such innovative tools at our disposal, the future of insurance compliance looks brighter than ever.
About myCOI
Since its inception in 2009, myCOI has dedicated itself to helping businesses confidently navigate the complexities of third-party insurance compliance. Now, with illumend™, the company takes a significant step forward by merging deep expertise with user-friendly AI technology, ensuring compliance management becomes an intelligent, streamlined experience.
Media Contact
Faith Prescott
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