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Greenway Health Launches Novare: Redefining Ambulatory Care with AI

In a significant advancement for healthcare technology, Greenway Health has launched Novare, a cutting-edge platform that integrates artificial intelligence (AI) into the fabric of ambulatory care. This revolutionary solution is designed not just to enhance Electronic Health Records (EHR), but to fundamentally transform how providers interact with their technology on a daily basis.

The Need for Change in Healthcare Technology

Most ambulatory practices consist of small teams with limited staff. This often results in overwhelming workloads characterized by tedious administrative tasks that detract from patient care. Novare, which stands for a new vision in patient management, empowers healthcare providers by allowing them to streamline their workflows and focus more on patient interaction.

Features of Novare

Novare harnesses the power of agentic AI, providing functionalities that support various aspects of clinical operations:

• - Ambient Notetaking: Providers can conduct patient visits while AI handles the documentation seamlessly in the background.
• - Instant Patient Summary Views: Clinicians can quickly access patient histories and summaries without browsing through extensive records.
• - Voice-Activated Chart Search: A hands-free search option allows for greater efficiency and easier access to patient information.
• - Task Assistants: AI-driven helpers support clinicians with task management and decision-making during patient encounters.
• - Automated Prior Authorization and Benefit Checks: This function minimizes delays associated with insurance processes, ensuring patients receive prompt care.

A Paradigm Shift in Clinical Operations

David Cohen, the Chief Product and Technology Officer at Greenway Health, emphasizes the need for a holistic approach in healthcare technology. Traditional EHR systems often compartmentalize tasks, resulting in fragmented care that hinders communication among care teams. In contrast, Novare's comprehensive design integrates clinical, revenue cycle, and patient engagement components, eliminating unnecessary barriers that previously existed between these pivotal areas of care.

A pilot program at a practice with 10 providers and 15 staff demonstrated remarkable outcomes. The implementation of Novare saved approximately 14,000 hours annually in EHR interactions, equating to 5 hours per clinician per day. As a result, providers could invest more time in quality interactions with patients, facilitating better health outcomes and satisfaction.

Furthermore, the practice reported a 6,000 increase in patient visits per year, significantly enhancing capacity while also ensuring revenue cycle improvements of up to $1 million. Such figures underscore how Novare is poised to improve operational efficiencies in a sector fraught with challenges.

Provider Testimonials

Healthcare professionals who participated in the pilot program have shared enthusiastic feedback about their experience with Novare. Dr. Lawrence Ramunno from HealthLinc stated, “I am spending more time doing the work that made me fall in love with medicine… This technology is two steps ahead of me.” Comments like these highlight the emotional and professional benefits of reducing dependence on outdated systems.

The Future of EHRs

Greenway Health has been recognized as one of the leading innovators in healthcare technology, with Novare being a testament to its commitment to empowering providers. Richard Atkin, CEO of Greenway Health, asserts that “technology should work for clinicians, not the other way around.” With Novare, the company aims to redefine the future of healthcare technology, allowing clinicians to practice medicine more effectively.

Upcoming Presentation

David Cohen will present further insights into Novare at the upcoming HIMSS26 conference, inviting healthcare professionals and media to explore this transformative technology. The session titled “Your EHR is Stealing Time From Care” is scheduled for March 10, 2026, from 1:10 PM to 1:40 PM PT.

As the healthcare landscape evolves, Greenway Health’s Novare stands as a beacon of innovation, promising to reshape the delivery of care and ultimately enhance patient experiences across the board. The incorporation of AI into everyday practice not only facilitates efficiency but also rekindles the passion for providing high-quality patient care.