#United States #Austin #customer engagement #TrueDialog #HubSpot SMS

TrueDialog's Latest SMS Integration for HubSpot

TrueDialog, recognized as a frontrunner in enterprise SMS solutions, has recently rolled out its latest SMS integration specifically designed for HubSpot users. This integration aims to significantly enhance communication efficiency, allowing businesses to implement text messaging directly from their HubSpot interface.

Transforming Business Communication

In the current fast-paced business environment, engaging customers efficiently is essential. TrueDialog’s new SMS integration provides companies with the ability to send both individual and bulk SMS messages utilizing 10DLC numbers and/or short codes within the HubSpot ecosystem. This integration is set to drive higher response rates and accelerate conversions compared to traditional email and phone calls.

Why SMS?

With over 200,000 businesses using HubSpot, the potential for deeper customer engagement through SMS is massive. Research indicates that SMS messages boast an impressive open rate of over 95% and a response rate that can reach up to 45%. In contrast to the traditional dominance of email, SMS emerges as one of the most efficient tools for marketers, sales teams, and service organizations looking for effective ways to connect with their audience.

John Wright, CEO of TrueDialog, noted, "HubSpot users deserve an SMS solution that's as reliable and robust as the rest of their tech stack. Our integration delivers exactly that—superior delivery, unique features, and unmatched customer support—empowering teams to focus on engaging customers rather than managing integrations."

Key Features of the Integration

The new integration includes several compelling features that cater to the needs of HubSpot users:

• - Direct SMS to HubSpot Segments: Users can send text messages to specific segments or lists within HubSpot.
• - Automated SMS Triggers: SMS messages can be triggered automatically through HubSpot workflows, streamlining the communication process.
• - Engagement from Contact Records: Teams can engage customers directly from their HubSpot contact records.
• - Personalization: Messages can be personalized using any available token, enhancing the customer experience.
• - Activity Tracking: All text activities are captured within HubSpot records, providing comprehensive tracking of communication efforts.
• - Opt-Out Handling: The integration features automatic handling of opt-out requests, ensuring compliance and user satisfaction.
• - Multi-Number Capability: Companies can operate multiple unique phone numbers for varied communication needs.
• - High-Volume Sending: Users can send bulk SMS messages effectively, catering to large audiences promptly.

Serving Diverse Industries

This integration targets a variety of industries where fast and high-engagement communication channels are essential. It works seamlessly within HubSpot’s Marketing, Sales, and Service Hubs. Whether for marketing campaigns, follow-ups from sales, customer success initiatives or event reminders, TrueDialog equips teams to interact with their audiences in real-time, using the channels that yield the best responses.

TrueDialog’s Position in the Market

TrueDialog distinguishes itself as an SMS-first platform, offering enterprise-ready features paired with industry-leading security and dedicated customer support. By combining strong deliverability with compliance support, businesses can predict costs effectively while scaling their mobile communication strategies.

About TrueDialog

TrueDialog is pioneering how organizations connect with their customers using text messaging, which is often more engaging and responsive than other channels. With an emphasis on enterprise-grade reliability and features that reduce messaging costs by up to 75%, TrueDialog is a trusted partner for brands including Coca-Cola, Hilton, and Tulane University. Headquartered in Austin, Texas, TrueDialog helps organizations foster stronger relationships through dependable, cost-effective messaging. For further information, visit www.truedialog.com.