Spectrum Enhances Self-Service Features for Seamless Entertainment
Spectrum, a leading player in the telecommunications sector, has announced a significant upgrade to its digital self-service capabilities aimed at enhancing the customer experience for both TV and internet users. This new rollout emphasizes ease of access and affordability for customers wishing to enjoy their favorite streaming services without commercials or to incorporate additional apps into their plans.
Key Features of the Upgrade
Seamless Entertainment Experience
The upgraded features are part of Spectrum's comprehensive Seamless Entertainment package, which merges live television with popular streaming services, all at no extra charge. With this enhancement, TV subscribers can now transition from ad-supported streaming options to ad-free versions simply by using the My Spectrum App or visiting the Spectrum website. The only cost involved is the difference in price between the two versions, ranging from $3 to $10 per month, depending on the selected app.
A La Carte App Availability
For internet-only subscribers, this marks a first—a streamlined digital platform that allows users to select and add streaming applications individually. By accessing the same user-friendly digital tools, customers can curate their entertainment experiences with the apps they love, providing increased flexibility in their plans.
Self-Service Options Made Simple
Spectrum has made these functionalities available through two main platforms, ensuring that customers have a variety of ways to manage their accounts and make desired changes:
1.
My Spectrum App: This acclaimed mobile application, known for its high customer ratings among telecommunications providers, allows users to seamlessly navigate their TV and streaming options. Customers simply access the 'Manage TV/Streaming' icon within the app to view upgrades and select billing options.
2.
Spectrum.net: Visitors can also log into their online account at Spectrum's website, where they can manage their streaming services. After navigating to the 'TV/Streaming' tab, customers can quickly identify the apps they are interested in and choose their preferred upgrade plans.
The Future of Streaming with Spectrum
In addition to these immediate upgrades, Spectrum is committed to continuously enhancing its service offerings. The company plans to expand the streaming options available at no extra cost in the coming months, ensuring that customers have access to more popular platforms, including Hulu (With Ads), BET+ Essential, and even ESPN's new streaming service.
By leveraging these cutting-edge self-service features, Spectrum is simplifying the way users consume content, allowing them to tailor their viewing experiences to suit their preferences without hassle.
For more details about Spectrum's Seamless Entertainment and the latest offerings, visit
spectrum.com/entertainment and for saving options, check out
spectrum.com/packages/savings-calculator.
As Spectrum continues to innovate and adapt in the ever-evolving telecommunications landscape, one thing is clear—the company is dedicated to making entertainment more enjoyable, accessible, and personalized for its vast network of users across the nation.