SoftBank Unveils Samsung Galaxy Ambassador Program in Stores

SoftBank Launches Samsung Galaxy Ambassador Program

SoftBank has officially launched the 'Samsung Galaxy Ambassador' program, marking a significant partnership with Samsung Electronics Japan. This initiative involves around 1,000 specially trained crew members who will provide expert service and enhance the customer experience at select SoftBank stores.

What is the Samsung Galaxy Ambassador Program?

The Samsung Galaxy Ambassador program aims to deliver top-tier product experiences and outstanding service to customers. Those designated as ambassadors have completed rigorous training led by Samsung's professional trainers. With extensive knowledge about Samsung Galaxy products, these ambassadors are certified to communicate the unique advantages and features of the devices effectively.

Ambassadors Making Waves in Customer Engagement

In this groundbreaking approach, SoftBank has recognized approximately 1,000 crew members as Samsung Galaxy Ambassadors after they have undergone specialized training. They will begin wearing officially issued badges starting June 2025, allowing customers to easily identify them in store. If you're curious about the availability of these ambassadors, it is recommended to directly inquire at your local SoftBank store.

This represents the first time in Japan that customer engagement will be enhanced through the integration of a dedicated ambassador program focused solely on the Galaxy brand, aiming to provide an extraordinary encounter for smartphone users.

Exciting New Product: Samsung Galaxy S25 Series

A major highlight of this partnership comes with the launch of the Samsung Galaxy S25 Series, which began sales on February 14, 2025. This latest AI phone is lauded for introducing revolutionary AI functionalities, featuring 'Galaxy AI' powered by the potent Snapdragon® 8 Elite for Galaxy chipset. The Samsung Galaxy S25 Ultra model includes the coveted S Pen, elevating the user experience to unprecedented heights.

Furthermore, the S25 Series capitalizes on innovative AI capabilities that streamline communication between applications, ultimately boosting productivity. Both models, especially the S25 Ultra, offer enhanced camera capabilities, including a robust 200-million-pixel sensor and a wide-angle sensor of 50 million pixels. These features enable users to capture stunning images with remarkable clarity and vibrant colors, even in low-light conditions—a feat that has traditionally posed challenges for smartphone cameras.

Discover the Samsung Galaxy S25 Series at SoftBank

SoftBank has commenced sales of the Samsung Galaxy S25 Series. Excited customers can look forward to experiencing the remarkable features of this advanced smartphone lineup.

For more information on the products:

In conclusion, the introduction of the Samsung Galaxy Ambassador program at SoftBank heralds a new era of customer interaction, where expertise and unparalleled service converge, ensuring every customer enjoys the best of what Samsung Galaxy has to offer.