#Japan #logistics #Tokyo #GROUND #DX service

GROUND Initiates DX Diagnosis Service for Logistics Centers

In a bid to accelerate digital transformation (DX) in logistics facilities, GROUND Inc. has launched a comprehensive DX diagnosis service. This service is designed to identify challenges faced by clients in their DX journey and propose targeted solutions to enhance performance and efficiency. Based in Chiyoda, Tokyo, GROUND aims to assist companies in navigating the complexities of digital evolution in logistics.

Background

The emerging need for digital transformation has become a focal point for many business leaders striving for growth and competitive advantage. Several logistics facilities have integrated various systems and automation technologies, such as robots and material handling equipment. However, companies often find themselves grappling with issues like insufficient multi-site performance evaluation due to collected data, inability to prioritize improvements despite recognizing challenges, and poor communication between headquarters and operational sites about DX initiatives.

Recognizing these hurdles, GROUND’s DX diagnosis service aims to bridge the gaps. By leveraging insights gathered from past projects and operations, the service holistically assesses a company’s maturity in digital transformation through a structured six-stage model. This evaluation is not only crucial for identifying areas of improvement but also for establishing a clear path forward in the DX process.

Service Overview

GROUND brings together cutting-edge technologies like AI and robotics in its logistics solutions, now enhancing its consulting services with the new DX diagnosis offering. This service is unique as it builds upon the idea that higher stages of DX maturity rely on a solid foundation provided by lower stages. By employing a business function model for comprehensive diagnosis, GROUND enables clients to thoroughly analyze their current DX status.

To achieve an objective and accurate assessment, GROUND conducts interviews with various stakeholders, including headquarters staff and field managers, clarifying strengths and weaknesses in their operations. This collaborative feedback forms the basis for strategies aimed at improving operational efficiency, reducing costs, and enhancing customer satisfaction.

Following the diagnosis, companies can transition into further consulting projects where GROUND provides extensive support. This includes strategic planning and roadmap development to implement concrete reforms effectively.

Key Features of the DX Diagnosis Service

1. Standardization with Common Metrics: GROUND standardizes data and evaluation criteria from a headquarters viewpoint across locations for ongoing management.

2. Clear Prioritization of Improvements: By visualizing maturity levels across locations and processes, clients can pinpoint where to focus their improvement efforts effectively.

3. Facilitating Conversations with a Common Language: Results from the diagnosis create a foundation for dialogue between headquarters and operational sites, fostering clearer communication.

Future Outlook

Through the DX diagnosis service, GROUND is committed to supporting clients in their logistics center's digital transformation initiatives. The goal is not only to improve efficiency, reduce operational costs, and enhance customer satisfaction but also to provide tailored solutions that align with each client’s DX journey. With its integrated logistics management and optimization system, GWES, GROUND is poised to deliver a suite of solutions targeting sustainable growth and progress in the logistics sector.

For more details on the logistics DX diagnosis service, visit: GROUND DX Diagnosis Service

About GROUND Inc.

Established in April 2015, GROUND Inc. is dedicated to developing and providing innovative logistics solutions utilizing advanced technologies such as AI and robotics, with a corporate vision of creating a sustainable future for logistics. Additionally, GROUND offers its proprietary logistics management system, GWES, and the PEER series of autonomous collaborative robots, aimed at boosting productivity and minimizing costs within logistics operations. The company has seen considerable adoption of its solutions among major logistics and manufacturing entities, tackling issues such as labor shortages and operational efficiency challenges.

• - Company Name: GROUND Inc.
• - Business Overview: Provision of technology-enabled logistics solutions
• - Established: April 2015
• - Location: 1-3-33 Kanda Sudacho, Chiyoda, Tokyo, Japan
• - Representative: CEO Keito Miyata
• - Capital: 100 million yen (as of June 2024)
• - Website: GROUND Inc.

Profile of CEO Keito Miyata

Keito Miyata graduated from Sophia University with a degree in Law. He began his career at Sanwa Bank (now part of MUFG) in 1996, later joining Deloitte Tohmatsu Consulting in 2000, where he worked on logistics and supply chain reform projects for major retailers. He then moved to Askul Corporation in 2004, managing logistics operations domestically. Following this, he joined Rakuten Group, where he held several leadership roles, including establishing Rakuten Logistics in 2010. In April 2015, he co-founded GROUND and has since been leading the company as its CEO.