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Human Affairs International of California Earns Prestigious NCQA Accreditation

In a significant milestone for the field of behavioral health, Human Affairs International of California (HAI-CA), a proud subsidiary of Magellan Health, Inc., has secured a full three-year Managed Behavioral Healthcare Organization (MBHO) Accreditation from the National Committee for Quality Assurance (NCQA). This accreditation, effective as of February 6, 2025, recognizes HAI-CA's unwavering dedication to delivering superior quality in its services across various product lines, including Commercial, Exchange, Medicaid, and Medicare.

Understanding NCQA Accreditation

The NCQA accreditation is an esteemed acknowledgment, indicating that HAI-CA meets approximately 60 rigorous standards related to quality management and improvement. The standards focus on reducing patient risks associated with adverse outcomes and fostering an environment of continuous enhancement in care delivery. HAI-CA demonstrated compliance in critical domains such as:
1. Quality Management and Improvement: HAI-CA consistently evaluates and evolves its care delivery strategies to ensure optimal patient outcomes.
2. Utilization Management: The organization employs effective measures to guarantee the appropriate use of services and resources.
3. Credentialing and Recredentialing: HAI-CA assures that its healthcare professionals meet established standards.
4. Members' Rights and Responsibilities: Patient rights are emphasized, ensuring transparency and advocacy in healthcare provision.
5. Preventive Behavioral Health Care Services: A comprehensive approach is taken toward preventive measures in mental health care.

Commitment to Behavioral Health

Yagnesh Vadgama, president of HAI-CA, expressed gratitude for the accreditation, highlighting the organization's mission to support individuals battling behavioral health issues and substance use disorders. He remarked, "This achievement demonstrates our commitment to NCQA's quality standards as we continue to help individuals in California live more healthy, vibrant lives."

The leadership at NCQA, including its president Margaret E. O'Kane, corroborated HAI-CA's accomplishments. O'Kane stated, "HAI-CA's MBHO Accreditation is proof that it's an organization which works hard to coordinate care, provide access, and good customer support for members."

This accreditation not only enhances HAI-CA's credibility but also fortifies its efforts in transforming behavioral health care, aiming for improved outcomes and enhanced member experiences. With this achievement, HAI-CA stands as a model for other behavioral health organizations striving to meet high-performance standards.

About NCQA and Magellan Health

NCQA is a private, nonprofit organization committed to elevating health care quality across the nation. It specializes in accrediting and certifying various health care organizations while recognizing clinicians and practices in key performance areas. More information about NCQA can be found at ncqa.org.

Magellan Health, Inc. is at the forefront of health care innovation, focusing on better health access through advanced technology while nurturing essential interpersonal relationships. Their dedication to serving health plans, managed care organizations, employers, and governmental agencies underlines their influence in the health care sector. For more insights into Magellan's offerings, visit MagellanHealth.com.