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Nordic Partners with ServiceNow

Nordic, a prominent health and technology consulting firm, has recently announced its entry into the ServiceNow Partner and Reseller Programs. This strategic alliance is set to significantly enhance the landscape of healthcare services by expanding access to the ServiceNow AI Platform, along with its products and services, specifically designed for healthcare organizations across the United States.

Nordic aims to support operational excellence within healthcare facilities by integrating core functionalities of ServiceNow. These include IT Service Management (ITSM), IT Asset Management (ITAM), Human Resources Service Delivery (HRSD), Customer Service Management (CSM), and Strategic Portfolio Management (SPM). By leveraging these tools, Nordic will assist healthcare providers in streamlining workflows, thereby enhancing both clinical and administrative operations.

The partnership's primary focus is on empowering healthcare organizations to take advantage of smart automation solutions. This approach is designed to enhance service delivery and improve experiences for clinicians and staff members, leading to more resilient and responsive operations within healthcare systems. Nordic's dual role as both a reseller and registered service provider allows for comprehensive support, covering everything from licensing and implementation to optimization and ongoing managed services.

Matt Bologna, SVP of partnerships and solutions at Nordic, emphasized the importance of this collaboration, stating, "As health systems look to modernize beyond the EHR, Nordic's partnership with ServiceNow enables us to deliver operational tools that are agile, integrated, and purpose-built for healthcare." He further noted that this partnership will help reduce friction in operations, unlock productivity, and substantially enhance service experiences for every stakeholder involved, from IT to HR and frontline clinical teams.

Ira Simon, senior director of partner strategy and programs at ServiceNow, echoed this sentiment, highlighting the value of Nordic's deep knowledge in integrated enterprise solutions. The collaboration aims to educate more customers about resolving their significant business challenges using the ServiceNow AI Platform. "We are thrilled to work with Nordic as part of our Reseller Partner Program to help more organizations drive productivity and efficiency," Simon said.

Steve Eckert, chief growth officer at Nordic, pointed out the substantial benefits healthcare organizations will gain from partnering with a company that thoroughly understands the unique challenges they face. As a Registered Service Provider, Nordic plans to utilize the full suite of ServiceNow capabilities to ensure swift adoption and tangible results in the fast-evolving healthcare landscape.

About Nordic

Nordic is a global health and technology consulting firm dedicated to collaborating with health leaders worldwide to cultivate healthier systems, organizations, and communities. With a robust team of over 3,300 seasoned professionals, Nordic possesses extensive expertise in strategic advisory services, digital and cloud initiatives, software implementation and support, ERP services, and managed services. The company currently assists more than 700 clients in optimizing their operations through technology. For further insights, visit NordicGlobal.com.

By harnessing the power of cutting-edge technology and a deep understanding of the healthcare industry, the Nordic and ServiceNow partnership is poised to drive a significant transformation in healthcare service delivery, ultimately resulting in higher quality and more efficient patient care.