Ailick Corporation's Quality Assessment Certification Renewal
Ailick Corporation, headquartered in Bunkyo-ku, Tokyo, led by CEO Ryuji Katsumoto, has successfully updated its certification for the quality assessment of life insurance agency operations. This assessment is conducted by the Life Insurance Association, which ensures that agencies meet basic operational quality standards. Ailick Corporation achieved its initial certification in the fiscal year 2022 and has consistently maintained compliance, focusing on enhancing the quality of its services.
Certification Award Ceremony
On February 26, during the certification award ceremony, Ryuji Katsumoto, CEO of Ailick Corporation, received the certificate from Motohito Fujito, Vice President of the Life Insurance Association. The event highlighted Ailick's commitment to customer-centric operations in the life insurance sector.
What is the Quality Assessment Initiative?
The quality assessment initiative aims to foster customer-oriented business operations within the life insurance industry. The Life Insurance Association utilizes a unified set of evaluation criteria to conduct surveys on the operational quality of life insurance agencies. The results are publicly disclosed to assist consumers in making informed decisions and to share insights with life insurance companies. Certified agencies undergo regular assessments every three years and annual renewal evaluations.
Objectives of the Quality Assessment Initiative
- - To verify and evaluate actual business practices based on standardized criteria, thereby promoting continuous improvement in quality and proactive enhancements within agencies.
- - To provide consumers with transparent information for selecting agencies, which in turn ensures transparency in operations.
- - To establish customer-oriented operations under common standards, enhancing the overall quality and societal trust in the life insurance sector.
Assessment Criteria Overview
The assessment criteria reflect the expectations that customers have of life insurance agencies, guiding agencies closer to becoming ideal service providers. The operational quality evaluation framework comprises 196 items, categorized under four aspects: customer engagement, follow-up services, data protection, and governance. Agencies strive to meet these criteria as they work towards improving their customer-centric operations.
About Ailick Corporation
Ailick Corporation, established in July 1995, is publicly traded on the Tokyo Stock Exchange with the stock code 7325. The company is located on the fourth floor of the Hongo Center Building at 27-20 Hongo 2-chome, Bunkyo-ku, Tokyo, and has a capital of approximately 1.35 billion yen.
Business Operations
Ailick Corporation operates several business segments, including:
- - The Insurance Clinic® business operation, which serves as a retail insurance shop.
- - A solution business for insurance providers.
- - Financial advising (FA) services that support customers with asset management and life planning.
- - Development and sales of systems, including the Insurance IQ System® and ADX products.
Commitment to Innovation
The company strives to revolutionize insurance distribution with advanced technology, aiming for a world where everyone can confidently navigate their futures in a society where people live for 100 years.
For more details, visit
Ailick Corporation's Official Website and learn more about their innovative solutions that empower consumers in the insurance industry.