Unlocking the Future of Small Business: A Webinar on AI-Driven DX

Embracing Digital Transformation: A Step Towards the Future of Small and Medium Enterprises

As the importance of digital transformation (DX) grows, many small and medium-sized enterprises (SMEs) still struggle to break free from traditional practices such as manual data entry and reliance on Excel spreadsheets. To address this pressing issue, Planbase Inc., a consulting firm specializing in management and grant support for SMEs, is hosting a free webinar titled "Say Goodbye to Handwriting and Excel: Your First Step Towards AI-Driven DX" on May 20, 2026.

Webinar Overview

In this informative session led by Planbase’s Director, Naoki Amuro, attendees will discover how to implement DX without the burden of significant system investments. With practical steps illustrated by real-life case studies, the webinar serves to guide businesses seeking efficient solutions in an era where human resources are increasingly scarce.

Common Challenges Faced by SMEs

Many SMEs find themselves overwhelmed by the time-consuming tasks involved in transferring information to paper and managing data through Excel. This process not only eats up precious working hours but also creates a significant hidden cost represented by errors, duplication, and lack of standardization due to knowledge being concentrated in a few veteran employees. Many realize the necessity of DX but are not sure how to initiate this transformation without incurring large expenses.

The Cost of Manual Processes

According to the Ministry of Internal Affairs and Communications’ 2021 report, about 70% of SMEs have yet to implement DX. This trend can be attributed to the common perception that DX necessitates hefty investments in system overhauls. However, by starting small with manageable workplace improvements, companies can gradually achieve results and enjoy higher returns on their investments. In the seminar, Amuro will share specific steps to alleviate hidden costs that stem from handwritten and Excel-driven operations, thereby facilitating a move towards an AI-enhanced workplace.

Real-World Success Stories

The webinar will feature case studies highlighting successful DX implementations:

- Automation of Ordering Systems: Implementing AI to interpret FAX and email content, automatically generating estimates and orders.
- Streamlined Workflow Management: Transitioning from Excel to a dedicated system for real-time project visibility.
- Instant Inventory Management: Utilizing barcodes and QR codes in place of manual data entry, drastically reducing inventory counting time.
- AI-Driven Manual Procedure Development: Leveraging AI for efficient manual creation to mitigate dependency on specific individuals for training.

Event Details

- Date and Time: May 20, 2026, at 13:00 (JST)
- Duration: 60 minutes
- Format: Online webinar via Zoom
- Cost: Free of charge
- Target Audience: Business owners, department heads, and operational improvement managers from SMEs
- Presenter: Naoki Amuro, Director at Planbase Inc.

Registration Benefits

Participants will receive access to an archived recording of the webinar, allowing those unable to attend the live session to benefit from the content.

About the Speaker

Naoki Amuro, a graduate of the University of Tokyo's Graduate School of Agricultural and Life Sciences, brings extensive expertise in AI business development in healthcare at M3, Inc. He later founded MEJORA, focusing on data utilization for businesses, developing AI applications, and facilitating data-driven decision-making. He joined Planbase as a Director in 2025.

Naoki Amuro’s Insight: "Think DX is only for large companies? In fact, operations reliant on paper and Excel stand to gain the most transformative benefits from AI. This seminar will detail how to initiate DX without large investments, based on practical examples."

How to Register

Those interested in joining the webinar can register through the following link. With the option to view archived videos, participants can easily catch up on what they missed if they are unable to attend live.

Register Here

About Planbase Inc.

Planbase is a consulting firm founded at the University of Tokyo, dedicated to supporting SMEs with grant applications and management consulting services, and developing AI tools through its SME support platform. Having assisted over 1,500 companies with grant applications totaling over 15 billion yen, Planbase boasts a team of qualified experts, including certified management consultants and administrative scriveners, to tackle a wide range of business challenges.