#United States #Santa Clara #Telecommunications #LotusFlare #rewards program

Introduction

LotusFlare, a leading provider of cloud-native monetization and digital commerce platforms for communication service providers (CSPs), has made waves in the telecommunications industry with its new innovative rewards program. Designed to enhance customer experience during international travel, this program is a collaboration with several top-tier telecommunications companies including Singtel, AIS, Globe, HKT, Optus, Taiwan Mobile, and Telkomsel.

Unveiling a Revolutionary Rewards Program

On February 11, 2025, in Santa Clara, California, LotusFlare announced that they would support the design and implementation of this groundbreaking rewards initiative, touted as the first of its kind in the world. By forging this collaboration, these leading CSPs aim to provide a seamless travel experience to their customers through a unified rewards system that spans across various markets.

Key Benefits of the Rewards Program

The introduction of this rewards program signifies a substantial leap forward in customer value and convenience in telecommunications. Customers can look forward to several advantages, such as:

• - Easy Accessibility to Benefits: Users can access rewards through different telecom applications, making it easier than ever to enjoy various perks.
• - Enhanced Travel Comfort: With this program, traveling customers will experience local offerings that amplify their journeys.
• - Promotion of Local Business: This initiative not only enhances customer loyalty but also boosts tourism and supports local merchants by expanding their reach to a more extensive client base.

As Eric Morhenn, LotusFlare's Chief Commercial Officer stated, "We're excited to have been chosen to be a part of this innovative program alongside leading CSPs. This initiative aligns perfectly with LotusFlare's mission to simplify technology and elevate customer experience while generating valuable business outcomes."

A Unique Platform Powered by LotusFlare DNO™ Cloud

LotusFlare’s DNO Cloud has been selected as the foundational technology for this new rewards program. This multi-tenant cloud platform is designed to simplify integration and partner management, allowing multiple telecommunications providers to collaborate seamlessly within a unified rewards initiative. The ability to leverage Cloud technology enhances the customer experience significantly, promoting engagement and retention as they navigate through different telecom services under the rewards scheme.

Strengthening Customer Engagement

The rewards program not only elevates customer satisfaction but also opens exciting new revenue avenues for participating telecommunications companies. Raphael Lee, Director of International Digital Services at Singtel, mentioned that through this program, customers would be able to access attractive offers and promotions when visiting any of the markets within the alliance.

Conclusion

In today's rapidly evolving telecom landscape, the launch of this transnational rewards program illuminates the possibilities of collaboration among service providers. With customer loyalty and experience at the forefront, LotusFlare aspires to enhance everyday journeys for customers abroad while empowering local businesses. As they continue to roll out this innovative program, it will likely set new benchmarks within the industry, encouraging similar ventures across various sectors.

Contact LotusFlare for more information on this ground-breaking rewards initiative or to learn more about their innovative solutions in the telecommunications field.