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Be With Introduces 'AI-Ready Service' for Enhanced AI Utilization

In an era where artificial intelligence (AI) is becoming increasingly essential for business efficiency, Be With Inc., headquartered in Shinjuku, Tokyo, has announced the launch of its innovative 'AI-Ready Service.' This service aims to transform disorganized internal company data into formats that can be easily utilized by AI systems, thus maximizing their potential.

Despite the widespread adoption of AI, many companies struggle to harness its power effectively. The reality is often that organizations have adopted AI with little success, resulting in unfulfilled expectations and unrealized potential. Be With recognizes the urgency for increased productivity amid a severe labor shortage and has stepped in with a solution that addresses the core issue: unstructured data. Our service helps convert fragmented and unorganized internal information into structured data formats, which are essential for AI systems to operate effectively.

The Need for Data Structuring Now

The work environment today is overwhelmed with a myriad of data types—such as PDFs of manuals and voice transcripts—often left unused and accumulating in silos. This unstructured data, when simply fed into AI systems, impairs their ability to understand context and priorities, resulting in lower quality responses. For AI to truly excel, information must be restructured into defined categories that suit specific use cases, making data structured and usable.

Imagining the Utilization of Structured Data

Once 'correct data' is established, AI can continuously provide support based on a consistent standard. This breaks the cycle of having to constantly correct AI responses and the stress of sorting through information, enabling employees to focus on their core competencies and direct resources towards activities that are crucial for the company’s growth.

Some applications of structured data include:

• - Practical AI Chatbots: By improving the quality of internal documents, companies can create environments where customers and employees can easily find solutions independently.
• - Digital New Employee Training: AI can assist in training based on organized data, reducing reliance on unstructured On-the-Job Training (OJT) methods and substantially lessening the load on experienced trainers.
• - Automation of Administrative Tasks: By establishing 'correct judgment standards' for tasks like document checks, companies can allow personnel to concentrate on more advanced responsibilities.
• - Systematic Customer Feedback Analysis: Various surveys and inquiries can be categorized, transforming them into actionable data that fuels service improvements.

This new service is not merely about organizing data; it represents a concerted effort to unlock the value of internal information assets within organizations. As we enter an age where AI will become an essential business infrastructure, Be With aims to simplify the process of preparing data, offering 'AI-driven operational design,' and providing robust solutions through our proprietary products in a one-stop manner. By managing everything from system setup to practical application, we are committed to creating an environment where individuals can channel their creativity into more fulfilling work.

The ultimate goal is to be a partner that helps companies continue to grow alongside AI, leading them towards a future where data environments foster new value creation.

Data sourced from the Ministry of Internal Affairs and Communications, 2023 Information and Communications Report.

About Be With Inc.

Founded in 2000, Be With has over 20 years of experience in operating contact centers, providing optimal services through expertise derived from self-developed cloud PBX systems, such as 'Omnia LINK,' and real-world operational know-how. Our services span strategic consulting to system implementation, empowering businesses to spearhead their digital transformation (DX) initiatives.

Company Name: Be With Inc.
Location: Shinjuku Park Tower, 32F, Nishi-Shinjuku 3-7-1, Shinjuku, Tokyo
Established: May 12, 2000
Representative: CEO Kenji Iijima
Business Overview: Providing contact center and BPO services utilizing digital technology, and developing AI and DX solutions.
Website: www.bewith.net