Microland Emerges as Leader in ISG Providers Lens Study 2024 for Intelligent Automation Services

Microland Recognized as a Leader in Intelligent Automation Services

Microland, a prominent global digital transformation company based in Bengaluru, India, has achieved recognition as a leader in the ISG Providers Lens 2024 study, specifically for its exceptional intelligent automation services in the United States. Microland is highlighted in the Artificial Intelligence for IT Operations (AIOps) quadrant, affirming its innovative contributions to the realm of smart automation.

The ISG Providers Lens 2024 study evaluates integral automation strategies offered by various vendors, emphasizing the importance of customer-centric design, purpose-driven automation, and professional experience in shaping distinctive performance indicators. Through this comprehensive analysis, Microland's capabilities and strategic vision have been underscored as it positions itself as a leader in the sector.

At the heart of Microland’s success is the Intelligeni platform, a cutting-edge AIOps solution that delivers AI-driven automation for IT operations while providing real-time analytics to enhance the management of hybrid IT environments. This sophisticated platform facilitates seamless incident resolution and scalability, vital for organizations navigating today's dynamic business landscape.

Additionally, Microland's innovative Automated Ops model—derived from the Intelligeni platform—allows for the establishment of resilient IT environments that adapt to change without disruption. This model offers comprehensive integration with a diverse range of monitoring sources, allowing for precise assessments of health metrics and overall operational visibility.

Satish Sukumar, Senior Vice President and Global Head of Platforms at Microland, expressed pride in this recognition: "We are honored to be acknowledged as a leader in the ISG Providers Lens 2024 study for intelligent automation services. This accolade is a testament to our unwavering commitment to deliver seamless experiences and drive our clients' business growth through AI-powered solutions that foster resilience and operational efficiency."

Sam Mathew, President of Microland, further emphasized, "This recognition underscores our relentless focus on empowering enterprises with intelligent, AI-centric solutions that optimize IT operations and lay the groundwork for sustainable digital transformation. It is indeed a proud moment for us as we continue to enable our customers to navigate complexity and achieve resilience with confidence."

In this competitive landscape, the ISG Providers Lens 2024 serves as a critical decision-making tool for business and IT leaders, providing transparency regarding the strengths and weaknesses of participating service providers, differentiated positioning by segments, and emphasis on various markets, including the U.S. and Europe. The study also forefronts the growing demand for multimodal talent and the significance of responsible automation practices.

Microland, with 35 years of proven results in delivering tangible business outcomes, provides a comprehensive suite of platforms and advisory services for clients implementing AIOps. The company ensures that its clients have a complete end-to-end view of their IT infrastructure, driving operational excellence, agility, and productivity.

For more in-depth information regarding Microland’s AIOps solutions and insights from the ISG Providers Lens 2024, refer to the official Microland website.

About Microland

Microland is a pioneering IT infrastructure services and consulting company headquartered in Bengaluru, India. Recognized by industry analysts for its innovative strategies, Microland provides next-generation technologies such as AI, automated operations, and platform-based solutions that empower organizations worldwide to achieve operational excellence and innovation. With a skilled workforce exceeding 4,600 experts operating in over 100 countries across Asia, Australia, Europe, the Middle East, and North America, Microland delivers cutting-edge solutions in networking, cloud, data centers, cybersecurity, services management, applications, and automation. The company is dedicated to strong governance, environmental sustainability, and fostering an inclusive workplace where diverse talent thrives. When partnering with Microland, organizations gain access to top-tier talent, technologies, and solutions that create unmatched value.