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Cognizant Launches Claude Frontier Capability Group

Cognizant, a leading technology services company, has made a significant advancement by forming the Claude Frontier Capability Group, which comprises over 25,000 dedicated professionals. This initiative is aimed at implementing the Claude AI technology in various business environments, thereby positioning Claude at the core of enterprise operations.

In a statement made on November 11, 2026, Cognizant (Nasdaq: CTSH) emphasized that the new Capability Group will primarily focus on delivering high-quality execution and transformation for customers, facilitating the seamless integration of AI technology into business processes. This group will oversee the transition of AI applications from pilot stages into production, ensuring that the technology translates into tangible business value.

Bridging the Gap Between AI and Real-world Applications

Despite the accessibility of advanced AI technologies, enterprises often face challenges in deriving concrete value from these innovations. Cognizant has been proactive in cultivating expertise in Claude among its workforce, with more than 44,000 employees educated or certified in utilizing this technology. The newly established group represents a specialized entity within Cognizant focused on the development and management of Claude-based systems tailored to the specific needs of clients.

Cognizant is also launching a managed services model for Claude, taking responsibility for the oversight of Claude-based systems in production environments. This model allows businesses to concentrate on the outcomes facilitated by these systems, while Cognizant focuses on the implementation and management aspects. According to Ravi Kumar S, CEO of Cognizant, clients desire a partner willing to assume responsibility for the execution of AI once it is deployed within their organization.

Meeting Business Needs with Managed Services

Cognizant's managed services model integrates specialized personnel, access to licensed versions of Claude, and proprietary intellectual property, including the AI Delivery Operating System. This framework offers customers predictable AI expenses and ensures that all projects are executed within robust security and governance frameworks tailored to each client's unique requirements for connectivity, architecture, and risk management.

To effectively harness AI's potential, Cognizant's immediate focus will cover four primary areas: 1) Redesigning business domains around AI, 2) Modernizing backend systems to support these changes, 3) Safely and broadly deploying AI agents, and 4) Integrating AI-native software development as a core competency for service delivery. Cognizant's specially designed Claude agents will expedite the analysis and restructuring of legacy software code, facilitating a smooth transition and modernization process.

Achieving Remarkable Results

The outcomes from Cognizant's initiatives are already evident among various clients. For instance, a global pharmaceutical manufacturer that implemented Cognizant's Claude agents experienced a 35% reduction in downtime and improved issue resolution times from 90-120 minutes down to just 10-15 minutes. Similarly, in a media and entertainment firm, Cognizant utilized Claude to automate the creation of specifications, drastically decreasing the time required for market launch from 3-4 weeks to approximately 15 minutes. In another instance with a North American insurance company, automation powered by Claude accelerated the preparation of campaign briefings and support for pension plans by 40-60%.

Cognizant leads the industry with over 26,000 Claude certifications and has positioned itself as a frontrunner in the development of Claude Certified Architect Foundations. As previously announced in November 2025, the company is rolling out Claude training among its staff across various divisions, including support teams and engineering functions.

About Cognizant

Cognizant, listed on Nasdaq as CTSH, is an AI Builder and provider of technology services that bridge the gap between AI investments and business value. Our expertise in industry, processes, and engineering enables us to integrate an organization’s unique context into technological systems that amplify human potential, delivering tangible results and empowering global enterprises to stay ahead in an ever-changing landscape. For more information, visit www.cognizant.ai or follow us on Twitter @cognizant.