Shipt Enhances Shopping Experience with New Chat to Cart Feature

Shipt Revolutionizes Shopping with Innovative Chat to Cart Feature

In an effort to enhance user experience and streamline the shopping process, Shipt has announced the launch of its new Chat to Cart feature, in collaboration with AI-powered answer engine, Perplexity. This game-changing technology ensures that consumers can build their shopping carts for same-day delivery effortlessly. By merging technology with personalized service, Shipt aims to reduce the cognitive burden of shopping, allowing customers to focus on what they truly need.

Streamlining the Shopping Experience

Shipt has always prioritized user convenience, and this new feature takes it a step further by making the entire shopping experience smoother. On average, members save about eight hours every month thanks to Shipt’s skilled shoppers, who accurately fulfill and deliver orders right to customers' doors. The addition of Perplexity's Comet browser further reduces the time spent on cart-building by enhancing product discovery and facilitating better cart curation using artificial intelligence.

Katie Stratton, Shipt’s Chief Growth and Strategy Officer, stated, “Our goal at Shipt is to combine the intimate, human touch of personal shopping with advanced technology. The Chat to Cart feature not only minimizes the time required to prepare a shopping cart but also learns from user interactions.” As users perform searches, the AI accumulates insights about their preferences, enabling Shipt to suggest new products and customize experiences further.

Reimagining Commerce

Dmitry Shevelenko, Chief Business Officer at Perplexity, echoed this sentiment, emphasizing that modern commerce should not be unnecessarily complex. “Customers often find shopping overwhelming due to countless menus and categories. Great service anticipates customer needs instead of merely processing orders,” he commented. This collaboration embodies the shared belief that technology should enrich human connection, ensuring each interaction feels personal and intuitive.

How to Use the Chat to Cart Feature

Using the new Chat to Cart feature is straightforward. Customers are encouraged to download the Comet browser and set it as their default. Once integrated, shoppers can seek personalized assistance from Shipt’s curated marketplace comprising over 100 retailers and grocers. For instance, one user might search for thematic snacks and decorations for a college sports event, while another may need to modify a recipe to accommodate a smaller dinner party. Each interaction is designed to tailor suggestions to individual preferences, making shopping through Shipt even more enjoyable.

Upon completing their desired selections, users simply choose their preferred delivery window and proceed to checkout. They are then matched with a dedicated Shipt shopper who will ensure their order is fulfilled and delivered on time, making the entire process as smooth as possible.

An Exclusive Offer for Customers

To celebrate the launch of this innovative feature, Shipt is offering a special promotion: customers can enjoy a $10 discount on orders of $35 or more when using the Perplexity Comet to build their shopping carts. This limited-time offer encourages users to experience the enhanced convenience provided by the Chat to Cart feature.

For further details and to learn about how this revolutionary technology works, visit Shipt's official page.

About Shipt

Shipt is a retail tech company dedicated to connecting consumers with reliable, high-quality delivery services. Leveraging technology, Shipt links customers with the products they crave from their favorite stores, grants workers new earning opportunities, and enhances customer satisfaction for retail partners. Established in Birmingham, Alabama, and operating as an independently run subsidiary of Target Corp., Shipt services more than 80% of the U.S. population, bringing tailored solutions and supreme service to a diverse customer base.

In summary, the Chat to Cart feature from Shipt and Perplexity not only streamlines shopping but also redefines customer interaction in retail, creating a more efficient and personalized experience.