EMB Global: Transforming the Future of Tech Outsourcing with AI
In a world where global IT expenditure is projected to approach
$5.74 trillion by 2025, the outsourcing landscape has remained relatively stagnant, heavily reliant on antiquated models focused on headcount and extensive billable hours. However,
EMB Global, established in
2018, is stepping up to challenge these norms, envisioning a future of tech outsourcing that harnesses the power of
artificial intelligence combined with expert human insight.
Having secured over
$25 million in funding and expanded its operations across
23 countries, EMB Global is on a mission to replace outdated practices with a modern delivery framework that prioritizes efficiency and adaptability. The centerpiece of this innovative approach is
Aura, a proprietary AI agent utilizing
Small Language Models (SLMs) trained on industry-specific and regional datasets. According to EMB,
Aura is capable of automating up to
80% of critical processes, including requirement gathering and project management workflows. This automation significantly minimizes manual overhead and expedites project timelines, allowing clients to benefit from timely and effective delivery.
Despite the emphasis on automation, human expertise remains indispensable within the EMB Global model. The company collaborates with a network of over
1,500 boutique agencies, each chosen for their specialized knowledge. This strategic partnership model enables EMB to deliver precise solutions across various sectors, including
fintech,
healthcare,
logistics, and
retail.
Rohan Barua, co-founder of EMB Global and a member of
Forbes 30 Under 30 Asia, offers a candid perspective on the current state of IT outsourcing. He remarks,
“The legacy outsourcing model was built for a different era—one where inefficiency was profitable and nuance didn’t matter. That doesn’t cut it anymore.”
As EMB sets its sights on the
U.S. market, the company is committed to fewer bureaucratic layers, faster execution, and a focus on achieving specific business objectives rather than merely increasing manpower.
Nishant Behl, the founder and CEO of EMB Global, shared insights from client feedback, stating that, on average, the firm has helped reduce delivery times by
52% and costs by around
35%. Behl emphasizes that they are enabling clients to access technological capabilities that were traditionally reserved for large tech enterprises.
In an effort to bolster its AI capabilities further, EMB Global has allocated
$5 million from its total funding to enhance its AI infrastructure. This investment is part of a broader strategy to meet the surging demand for personalized and impactful technology partnerships. Additionally, the company plans to dedicate another
$25 million over the next two years to accelerate the advancement and application of its AI solutions.
With estimates suggesting that global enterprise AI spending will soar to
$644 billion by 2025, reflecting a
76.4% increase over 2024, EMB Global is positioning itself as a key player in a market where intelligent automation is complemented by specialized expertise.
“Our objective,” concludes Behl,
“is to make advanced technology not just accessible, but also implementable, cost-effective, context-sensitive, and aligned with measurable business outcomes.”
For further information regarding EMB Global and its innovative approach to tech outsourcing, visit
EMB Global.