#Tokyo #AI Agent #Rosetta #Metareal RE

Metareal RE: A Game-Changer in Corporate Customer Feedback Analysis

On August 27, 2025, Rosetta Co., a subsidiary of Metareal Group, launched a groundbreaking AI agent called Metareal Reputation (Metareal RE). This innovative tool is designed to help corporate clients analyze online reviews and social media posts in real time. By gathering and assessing customer feedback, Metareal RE allows companies to visualize customer satisfaction and identify issues promptly.

What is Metareal RE?

Metareal RE collects data from online reviews and social media, providing immediate insights into customer experiences. This tool is designed to streamline the communication between sales representatives and customer opinions, enabling them to make swift improvements and tailor proposals according to feedback.

Addressing Existing Gaps

Historically, the evaluation of online reviews has been a slow process often relegated to marketing departments. Sales representatives frequently received information too late to make effective use of it in customer interactions. Metareal RE aims to bridge this gap by delivering insights directly to sales teams, facilitating rapid responses and adjustments based on customer sentiment.

Key Features of Metareal RE

1. Real-Time Analysis: Automatically collects reviews and social media data, swiftly identifying customer satisfaction levels and areas of concern.
2. Sales-Oriented Output: The analysis results can be seamlessly integrated into sales reports and proposals for immediate use.
3. Improvement Recommendations: For negative feedback, Metareal RE suggests actionable improvement strategies, while positive reviews can be converted into promotional material.

This unique approach differentiates Metareal RE from traditional review analysis tools, which are typically focused on marketing applications. Instead, it is specifically optimized for sales departments, enhancing responsiveness to customer needs.

Target Audience

Metareal RE is designed for various roles including:

• - Corporate sales representatives across all industries.
• - Customer success and account management teams.
• - Marketing professionals responsible for product and brand management.
• - Customer experience (CX) improvement specialists and product managers.

Future Developments in AI Consulting

Building on the success of Metareal RE, Metareal Group is set to expand its offerings with the introduction of a generated AI series, including