Eventide Communications has officially declared Interaction Insight Corporation as its top reseller for the sixth consecutive year, marking a significant achievement within the realm of voice recording and communication solutions. In 2025, Interaction Insight continued to demonstrate outstanding sales performance coupled with exemplary client support, solidifying their position as a leader in the industry.
Specializing in providing voice recording and related communication technologies, Interaction Insight caters to a diverse range of sectors, including public safety, financial services, and call centers. Their approach is personalized, ensuring that clients receive customized solutions that perfectly meet their unique recording needs. With a remarkable team boasting over 60 years of combined industry experience, Interaction Insight prides itself on maintaining best practices while consistently delivering optimal results for its customers.
Brian Roberts, the Vice President of Sales for Eventide Communications, expressed his satisfaction with Interaction Insight’s accomplishments, stating, "Interaction Insight has earned Eventide's Reseller of the Year recognition for a sixth consecutive year by consistently helping customers identify and implement the right recording solutions." This recognition showcases a powerful blend of expert sales execution and a responsive support system that aligns seamlessly with customer expectations.
Richard Geremia, the Managing Director of IIC, shared his insights on the partnership, emphasizing that their role as Eventide's top reseller reflects the strong synergies between their client servicing ethos and Eventide’s commitment to innovation and reliability. He stated, "Putting our customers' needs ahead of our own is our company ethos, and Eventide helps us to deliver on that promise." He expressed optimism about the future, citing the introduction of AI-driven solutions as game-changers that enhance operational efficiencies and make him confident that 2026 will be an even stronger year for sales with Eventide.
Eventide Communications itself has a rich history of over 50 years in developing and producing cutting-edge recording technologies in the USA. With more than 9,000 installations spread across 82 countries, their Linux-based NexLog DX-Series recorders are trusted by organizations worldwide for their reliability and security. Their latest innovation, known as Critical Insights AI, equips public safety answering points with a comprehensive suite of artificial intelligence tools, designed to automate processes and optimize the use of resources.
As a result, Eventide empowers professionals in various fields, including public safety, air traffic control, healthcare, and defense, by providing them with technologies necessary to navigate complex communication challenges effectively. In conclusion, the collaborative efforts between Eventide Communications and Interaction Insight Corporation symbolize a promising future, as they both strive to elevate customer support and service excellence in their respective markets. For further information about Interaction Insight Corporation, visit their official website at
www.interactionic.com.