#Japan #Tokyo #Renovation #Ginza #Satisfaction

Ginza Co. Achieves Remarkable Customer Satisfaction

In a recent assessment, Ginza Co., known for its expertise in residential renovations particularly in water-related areas, has excelled with an outstanding average rating of 4.77 out of 5 on a prestigious renovation introduction website. This accolade is a testament to the company’s dedication to customer satisfaction and quality service, reflecting the trust and support received from clients.

Commitment to Excellence

Founded in January 1989 and based in the heart of Ginza, Tokyo, Ginza Co. specializes in both apartment and single-family home renovations. With a cumulative project record of 175,000 completed renovations as of the end of 2025, the firm has consistently maintained high standards in the industry. The management, led by President Kaoru Ikeda, expresses profound gratitude to all customers who have chosen their services, acknowledging that this achievement is deeply rooted in customer satisfaction and trust.

Ginza Co. ensures an extensive warranty and prompt after-sales service, promising all clients that their needs and expectations will continue to be met with diligence and effort. The company remains committed to enhancing customer experiences and addressing any post-renovation issues swiftly, which likely contributed to their high rating on the renovation platform.

Prestigious Affiliations

Ginza Co. proudly participates in RiFotulu, a renowned renovation company introduction site managed by TOPPAN, which is listed on the Tokyo Stock Exchange. This platform undergoes rigorous screening by the Ministry of Land, Infrastructure, Transport and Tourism, featuring only the most distinguished renovation companies across Japan. Joining such an elite group certainly underlines Ginza Co.'s reputation in the industry.

Recent Honors

In addition to the high score received this year, Ginza Co. has a remarkable track record of accolades. Notably, they secured the 3rd place in the contract ranking for the first half of 2025 on RiFosumu, one of the nation’s largest renovation introduction sites. Furthermore, the company has been recognized for the third consecutive time as a ‘user satisfaction excellent company’ on Rishop Navi, another leading renovation recommendation platform.

Future Directions

Looking ahead, Ginza Co. is set on further improving its services and solidifying its position as a leader in the renovation market. For 9 consecutive years, the company was ranked 1st nationally in the Oricon Customer Satisfaction® survey for apartment renovations and specialized waterworks, reinforcing its status as a preferred choice among consumers.

The leadership team emphasizes that maintaining high standards and ensuring fantastic service experiences is crucial as they navigate through an increasingly competitive landscape.

Summary

With their established reputation and continuous commitment to excellence, Ginza Co. is not just focused on numbers but deeply values relationships with each customer. Their continued success demonstrates what a dedicated approach combined with outstanding service can yield in the renovation industry. for additional details, refer to the official website at Ginza Co..