#AI Technology #Axxess #Home Care

2025 Care at Home Industry Trends Report

AI Emergence in Home Care

On January 20, 2025, Axxess released the 2025 Care at Home Industry Trends Report, showcasing a pivotal shift in the landscape of home care services, with artificial intelligence (AI) taking center stage as the most significant trend. This report, based on a comprehensive survey conducted alongside the Council of State Associations and the Forum of States, underscores how AI is becoming an essential component in home healthcare providers' operations.

AI: The Top Emerging Trend

In the current climate, home care providers are beginning to embrace the functionalities that AI can bring to their services. In fact, a staggering number of providers ranked AI as their primary emerging trend for the sector, aimed at transforming healthcare by the year 2030. The advantages offered by AI—such as automation of repetitive tasks, improved communication with clients and patients, and predictive analytics—are identified as critical tools to enhance current operational frameworks. Despite the overwhelming recognition of AI's potential, it's interesting to note that providers regard AI as a lower priority for immediate investment in 2025, indicating a trend towards cautious and strategic adoption.

Addressing Challenges with AI

The report also highlights the ongoing challenges that care providers face, particularly in workforce management and compliance. Tammy Ross, Executive Vice President of Professional Services at Axxess, emphasized that the challenges may find solutions in existing AI applications. This sentiment reflects a growing belief that technology can support clinical decision-making, ultimately improving care delivery. Ross stated, “Care at home providers are starting to recognize that the hype around artificial intelligence is real.