The Human Fair & Clean EXPO 2025 took place at the Tokyo Big Sight from November 19 to 21, showcasing innovative solutions for the cleaning industry. This year's event saw a remarkable turnout, with 15,273 attendees—an impressive increase from the previous year's 13,094. The favorable weather contributed to the lively atmosphere and the success of the exhibition.
Among the numerous booths, one stood out: the MMI (MM International) booth featuring the high-performance cleaning robot, JINNY20. Demonstrations of this compact machine drew many attendees, especially those from restaurants, pachinko parlors, hotels, and retail stores, who observed its efficient movements closely. The interactive display engaged visitors, highlighting the robot's potential to transform the cleaning industry.
On November 20, MMI's President Shuichi Hashimoto delivered a significant lecture entitled "What to Do About Rising Labor Costs? Real Results Derived from the Use of 1,000 Cleaning Robots!" The event was fully booked, with a capacity of 200 participants, and many attendees even had to stand due to the overwhelming interest.
Hashimoto addressed the structural challenges faced by the cleaning industry, particularly the labor shortage and the escalating labor costs. His presentation focused on the implementation of cleaning robots as a viable solution, but he emphasized that simply introducing robots is not enough. The reality is that effective usage is crucial for success, and Hashimoto shared concrete case studies demonstrating real ROI (return on investment) from various sites. He revealed detailed data from MMI's deployment of 1,000 cleaning robots, which collectively have logged over 300,000 hours of operation and cleaned an area of 21,112,624 square meters as of November 19, 2025. This data is vital for establishing mechanisms to enhance the completion rate of cleaning tasks.
Hashimoto passionately articulated that the introduction of cleaning robots is not the end goal. The true success lies in achieving substantial results such as cost savings in labor, improved cleaning quality, and reduced burden on staff after the robots are in place. He stressed the importance of continuous support, or customer success, in maximizing these outcomes.
The Q&A session that followed was highly engaging, with numerous questions indicating the audience's keen interest. Many participants exchanged ideas during the networking session that followed Hashimoto's presentation, further showcasing the enthusiasm surrounding the cleaning robot technology and its implications for the industry.
In conclusion, the MMI presence at the Human Fair & Clean EXPO 2025 highlighted the potential of cleaning robots as a solution to pressing industry challenges. As the cleaning landscape evolves, events like this provide a critical platform for sharing knowledge, fostering collaboration, and pushing the boundaries of innovation in the sector.