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Ingenico and Toshiba Revolutionize Retail Checkout with Mobile Solutions

Ingenico, a worldwide leader in payment acceptance, has teamed up with Toshiba Global Commerce Solutions to redefine checkout processes for retailers and grocery stores in North America. This partnership aims to tackle the prevalent issue of checkout friction while providing more adaptable customer service methods that move beyond fixed checkout lines.

As consumer preferences shift towards convenience, Ingenico and Toshiba's collaborative efforts focus on enhancing in-store operations through advanced mobile payment technology. The newly launched solution integrates Ingenico's Moby 5500 payment device with Toshiba's TCx® M7 and TCx® M11 mobile devices. This combined offering allows retailers to facilitate mobile transactions securely from anywhere on the sales floor, significantly altering the customer experience for the better.

Transforming the Customer Experience

The introduction of this mobile checkout solution is timely, as retailers are continually seeking ways to improve service and reduce wait times at checkout. By enabling store associates to complete transactions during assisted selling, curbside pickups, or any in-store interactions, the need to return to traditional checkout lanes is eliminated. This flexibility not only enhances customer satisfaction but also allows for a more enjoyable shopping experience, especially during peak periods.

Retailers now have the capability to support various payment methods—including Europay, MasterCard, Visa, digital wallets, and contactless payments—without compromising performance and reliability. Anthony Walsh, the Head of Retail Sales for North America at Ingenico, remarked, "This partnership with Toshiba brings together mobile hardware and payment technology designed for the realities of modern retail. By combining the Moby 5500 with Toshiba's mobile devices, retailers and grocers can support secure, mobile checkout experiences across multiple customer touchpoints."

The Future of Retail Checkout

In today's fast-paced environment, retailers must be agile in adopting new technologies. This mobile configuration from Ingenico and Toshiba offers a seamless solution that helps retailers adapt their operations without necessitating extensive infrastructure changes, thus accommodating fluctuating consumer demands with ease.

Robert Parsons, VP Product Portfolio at Toshiba Global Commerce Solutions, highlights how this joint solution not only enhances customer satisfaction but also empowers retail associates. He stated, "By bringing together powerful mobile hardware with intelligent software, our mobile checkout and payment solutions give associates the freedom to meet shoppers wherever they are. Enterprise-mobile solutions eliminate friction and long lines while creating a more personal, efficient experience."

The combination of Ingenico’s robust payment acceptance devices with Toshiba's sophisticated mobile technologies marks a significant step toward creating a cohesive and rewarding shopping experience for consumers. This transition to flexible mobile technology opens new avenues for retailers to engage customers, ensuring they can find and purchase items without unnecessary delays or inconveniences.

About Ingenico and Toshiba Global Commerce Solutions

Ingenico has been an industry leader in payment acceptance and services for over four decades, with a presence in 32 countries and millions of deployment units worldwide. On the other hand, Toshiba Global Commerce Solutions is dedicated to providing a dynamic ecosystem of retail solutions to adapt to the evolving market landscape. Together, they aim to empower retailers with smarter, more agile solutions needed to thrive in today's competitive environment.

Through this innovative partnership, Ingenico and Toshiba are setting new standards in North American retail environments, paving the way for more efficient checkout processes and improved customer interactions.