#Japan #Tokyo #Rakuten Mobile #Call Recording #Business Service

Rakuten Mobile Unveils "Saikyou Recording" Service for Businesses

On January 13, 2026, Rakuten Mobile launched a new option called "Saikyou Recording" aimed at corporate clients using the "Rakuten Saikyou Plan Business". This service allows businesses to automatically record phone calls made through standard phone applications, facilitating future reference and quality assurance.

Features of Saikyou Recording

1. Reliability

The recorded audio files are compressed and encrypted for secure transmission to a designated server chosen by the customer. This ensures robustness in terms of data integrity and security, making businesses feel safe when utilizing the service.

2. Convenience

The service operates via the internet, eliminating the need for dedicated data transfer lines. Customers can conveniently send audio files and access them easily.

This innovative service is particularly advantageous for recording important business instructions or consultations during calls. These records can minimize misunderstandings and assist in resolving any disputes that may arise. Moreover, by saving and managing these recordings as proof, businesses can enhance compliance and act against any potential information breaches.

Various sectors can benefit from this service, including finance and real estate, where legal transparency is essential. Other industries such as transportation, services, and legal professions can also leverage this tool to ensure clarity in communication.

For businesses interested in the service, the initial cost for a call recording group is 11,000 yen (tax included), with an additional monthly fee of 1,045 yen per line (tax included).

Rakuten Mobile remains committed to supporting business clients by providing high-quality, efficient solutions tailored to their needs.

More Information

To learn more about Rakuten Mobile's business services, visit their official site here. For details on the "Saikyou Recording" service, see their dedicated page here.

Important Notes

This option cannot be ordered via "my Rakuten Mobile Office". For inquiries about the application process, please contact the service page or reach out to your sales representative.
A call recording group is defined by the types of voice guidance that flow at the beginning of calls for both incoming and outgoing callers, segmented by line.
When adding a new call recording group during the contract period, an additional charge of 11,000 yen (tax included) will incur per group.
Fees for using the receiving server are charged separately.

Please note that product names and service names mentioned may be registered trademarks or trademarks of respective companies. Trademark symbols like ™ or ® may not be displayed for brevity.

Rakuten Mobile is dedicated to continuously developing solutions that cater to the demands of the corporate sector, underlining their core mission of advancing business communications with cutting-edge technology.