Exploring the Future of Service Robots: Pudu Robotics and Deloitte's New White Paper

A New Era in Service Robotics



Pudu Robotics has recently partnered with Deloitte to launch an enlightening white paper titled "Open Full-Stack Intelligent Service Robot Ecosystem," marking a pivotal moment in the evolving landscape of service robotics. This groundbreaking report aims to provide a systemic analysis of the burgeoning service robot sector, offering invaluable insights into industry trends and a clear roadmap for creating a fully integrated service robot ecosystem. It also underscores the importance of environmental, social, and governance (ESG) practices within the industry, setting the stage for future advancements.

As the global service robot market is poised for tremendous expansion—with projections estimating it will reach $40 billion by 2025 and surge to $195 billion by 2035—the white paper presents compelling data on the drivers of this growth. Key factors include rampant technological innovation, supportive government policies, industrial transformations, and shifting demographics, all leading to pressing demands within the sector. The rise of commercial service robots, one of the industry’s initial segments to see successful commercialization, shows remarkable promise as it transitions into its next phase of development.

In the past decade, the focus of service robotics has transitioned from mere commercialization to comprehensive ecosystem development. This involves integrating a diverse array of product portfolios, incorporating multi-technology stacks, and diversifying robot forms—ranging from specialized rugged designs to semi-humanoid and fully humanoid structures. The aim is to move away from single-function robots towards more versatile and intelligent systems, capable of handling varied applications in real-world scenarios.

In addressing this complexity, Pudu Robotics has remarkably positioned itself as a pioneer, proposing an open full-stack intelligent service robot ecosystem. This ambitious objective aims to not only bolster the widespread adoption of robots but also establish a collaborative environment that pushes the boundaries of service robotics as we know them. By enabling a seamless, universal ecosystem, Pudu Robotics envisions a future where service robots evolve toward general intelligence and large-scale commercial utilization.

Felix Zhang, the founder and CEO of Pudu Robotics, emphasized the need for this open ecosystem to revolve around customer-centric solutions that directly address the core challenges faced by various industries. He stated, "The essence of building an open full-stack intelligent service robot ecosystem is to prioritize customer needs and pain points. We will continue to expand our product offerings while enhancing embodied intelligence across diverse technological stacks. This focus will drive our pursuit of building a robust ecosystem within the commercial service robotics space."

In the report, Deloitte’s China Research Leader, Lydia Chen commented on the changing landscape in the service robotics realm, asserting that leading companies are busily constructing extensive product portfolios to meet diverse market demands. The integration of cutting-edge technologies—predominantly artificial intelligence—will undoubtedly expedite the evolution of service robots towards true embodied intelligence.

This envisioned ecosystem hinges on diverse strategies that include various product offerings, advanced technology stacks, and adaptable robot forms tailored to specific scenarios. The "Robot-to-everything" technical architecture introduced by Pudu in 2024 serves as a fundamental basis for this ecosystem, aiming to streamline industry processes and reduce initial deployment complexities.

The white paper also underscores that humanoid robots are merely one facet of functionality in the ecosystem; customized, semi-humanoid, and humanoid robots can each fulfill distinct roles based on situational requirements. Projections anticipate that by 2050, global shipments of humanoid and semi-humanoid robots will skyrocket to 10 and 12.5 billion units, respectively. At the same time, demand for service robotic arms is expected to exceed 45 billion units, revealing the market's expansive growth potential.

An essential element highlighted within the white paper is sustainable development through strong ESG practices, including the establishment of green supply chains, adherence to global compliance certifications, and commitments to information security. Remarkable results are already being observed; Pudu's robotic solutions have been implemented in ten sectors globally, achieving an annual average carbon reduction of 50,000 tons. This figure is equivalent to preserving approximately 2,700 hectares of forest.

As the service robotics domain continues to evolve, it stands to solidly establish itself as a critical component of strategic ESG initiatives—creating a positive feedback loop that fuses technology and sustainability, driving advancements while aiding the environment.

By forging a cohesive full-stack ecosystem, Pudu’s vision will ultimately allow service robots to cross operational boundaries, unlocking opportunities for applications across healthcare, eldercare, logistics, and other industrial functions. Pudu Robotics is fostering an innovative engine that promises to lead the way toward a reimagined intelligence transformation in global industries.

To delve deeper into the insightful findings of this pivotal white paper, visit Deloitte’s brief.

About Pudu Robotics



Pudu Robotics stands as a global leader in the service robotics sector, tirelessly working to enhance human productivity and quality of life through cutting-edge robotic technology. With a pronounced focus on research and development, manufacturing, and distribution of service robots, Pudu holds over a thousand patents worldwide, showcasing a vast array of core technologies. The company’s robots have permeated various industries, including the sectors of dining, retail, hospitality, healthcare, entertainment, education, and manufacturing. With over 90,000 units shipped, Pudu Robotics has a global presence across more than 60 countries and regions.

About Deloitte



Deloitte China has cultivated a reputation of providing integrated professional services with an enduring commitment to being a leader in China’s economic development. They possess deep local roots and a global reach, delivering exceptional audit, tax, and consulting services to their clients. Established in 1845, the Deloitte brand epitomizes integrity, diligence, and excellence—principles that feed into their mission to create measurable impacts that matter.

Topics Consumer Technology)

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