#Japan #AI Technology #Tokyo #Rakuten Mobile #Wolt Japan

Rakuten Mobile and Wolt Japan's Exciting Collaboration

In a groundbreaking development for the food industry, Rakuten Mobile and Wolt Japan have formalized a foundational agreement aimed at exploiting artificial intelligence (AI) and digital transformation (DX) to enhance the operational landscape of the restaurant business. This agreement was signed on July 31, 2025, marking a significant step towards the integration of advanced technologies in the food sector.

The core objective of this partnership is to combine the respective business services and assets of both companies. By harnessing their strengths, the collaboration aims to provide comprehensive support to restaurants in overcoming a diverse array of operational challenges. The ultimate goal is to improve service quality and elevate customer satisfaction levels across the board.

One of the standout features of this partnership is the integration of Rakuten Mobile’s AI and DX expertise into Wolt's platform. Through this collaboration, Wolt’s affiliated restaurants will gain access to valuable operational insights and data utilization strategies that will enable them to optimize their business processes. This initiative aims to lay the groundwork for a robust AI and DX platform within the dining sector, thus positioning both companies as pioneers in a rapidly evolving industry.

Leadership Comments

Kazuyasu Suzuki, Co-CEO of Rakuten Mobile, expressed the vision behind this partnership, stating, “At Rakuten Mobile, we are dedicated to supporting restaurants in streamlining their operations and enhancing customer experience through our AI and DX solutions. By collaborating with Wolt Japan, we aim to accelerate our efforts in solving real-world challenges faced by the food industry and to create new value that will contribute to the overall digital transformation of this sector.”

This sentiment of commitment to regional businesses was echoed by Nataliya Khizanishvili, CEO of Wolt Japan. She shared, “Wolt’s mission is to support local establishments and invigorate local economies. We believe that through our partnership with Rakuten Mobile, we will be able to contribute significantly to improving operational efficiency and expanding revenue opportunities for our affiliated restaurants. By leveraging our combined strengths, we are committed to advancing the digital transformation of our partners.”

Future Endeavors

Looking ahead, Rakuten Mobile and Wolt Japan are dedicated to further enhancing their initiatives aimed at promoting AI and DX within the food industry. Both companies recognize the critical need for adapting to technological advancements and are focused on supporting the growth of various dining establishments across the region. With a shared goal of fostering innovation and efficiency, the partnership is set to redefine the way restaurants operate in a digital-first world.

These developments mark not just a partnership, but a commitment to a future where the synergy between technology and the food industry leads to sustainable growth and improved customer experiences. As AI and digital transformation continue to reshape industries, the collaboration between Rakuten Mobile and Wolt Japan showcases the potential of combining expertise to drive significant advancements in the dining sector.

This partnership represents a pivotal moment for both companies and the broader food industry, paving the way for an era of enhanced efficiency and innovation.

• ---

Note: The names of products and services mentioned in this press release are generally trademarks or registered trademarks of their respective companies. All trademark references may be abbreviated in this release.