#USA #Red Robin #Englewood #Chief People Officer #Humera Kassem

Red Robin Gourmet Burgers, Inc. Appoints Humera Kassem as Chief People Officer

On September 15, 2025, Red Robin Gourmet Burgers, Inc. (NASDAQ: RRGB), a well-known restaurant chain celebrated for its gourmet burgers and family-oriented dining experience, announced the appointment of Humera Kassem as Chief People Officer. This strategic decision marks a pivotal moment for the company as it continues to evolve in the fast-paced restaurant industry.

In her new position, Kassem will oversee the organizational vision and strategy at Red Robin, focusing particularly on strengthening the company culture and advancing its recently introduced First Choice Plan. This plan aims to enhance employee engagement and guest experience, which are critical to Red Robin's success.

“I have had the pleasure of witnessing Humera’s impactful leadership, and I’m confident that her proven ability to develop high-performance teams will be invaluable as we transform the Red Robin brand for the future,” remarked Dave Pace, Red Robin's President and CEO. This statement underscores the company’s commitment to fostering a workplace environment that emphasizes collaboration and excellence.

Humera Kassem boasts a remarkable professional journey that spans over three decades. Known for her expertise in nurturing organizational culture and talent development, she has previously held the title of Chief People Officer at Dave & Buster's and has worked in senior human resource roles for several iconic brands such as Coca-Cola, Delta Airlines, and JCPenney. Her extensive experience equips her with the knowledge and skills necessary to lead Red Robin into its next chapter.

Kassem holds a Master’s degree in Organization Management from Dallas Baptist University, along with a Bachelor’s degree in Communications from the University of Southern California. Her educational background complements her practical experience in the field of human resources.

Expressing her enthusiasm about joining Red Robin, Kassem stated, “I’m grateful to join an iconic brand, like Red Robin, at such a pivotal time in the industry and at the company. I look forward to building upon the strong culture of hospitality and utilizing my passion and skills for developing talent throughout the system.” Her optimistic outlook and eagerness to enhance Red Robin’s hospitality culture signal a fresh commitment to both employees and guests.

Red Robin Gourmet Burgers was founded in 1969 and has since evolved into a casual dining staple that operates under its wholly-owned subsidiary, Red Robin International, Inc. The restaurant chain is widely recognized for serving a diverse selection of high-quality gourmet burgers alongside bottomless sides in a welcoming atmosphere. Whether it's dining in or enjoying takeout, Red Robin aims to create memorable experiences centered around connection and great food.

As the company gears up for new initiatives and enhancements to its workplace culture, the appointment of Humera Kassem marks a significant step toward realizing its goals. With her on board, Red Robin is poised to strengthen its brand and ensure that it remains a favorite for customers across the United States and Canada, reinforcing the company's belief that nothing unites like enjoying a meal together.

Continuing its legacy, Red Robin invites guests to join their Royalty program, offering bottomless perks and rewards throughout its nearly 500 restaurant locations in North America. As they look ahead, the company remains committed to delivering both delicious food and exceptional service to its loyal patrons.

Red Robin… YUMMM®!