Turvo Welcomes Gabrielle Hill as Chief Customer Officer to Enhance Client Success and Service Quality

Turvo's New Leadership Enhancement with Gabrielle Hill

DALLAS, Dec. 1, 2025 - In a significant leadership shift, Turvo, LLC, a notable provider of supply chain collaboration applications, announced the appointment of Gabrielle Gorham Hill as its new Chief Customer Officer (CCO). This strategic move comes as Turvo seeks to enhance customer success metrics and improve operational delivery within its enterprise.

Hill enters the role with over 20 years of rich experience in professional services and enterprise software. Her past accolades include scaling global services organizations and consistently producing standout customer outcomes, qualities that are vital as Turvo continues its trajectory of growth.

As CCO, Hill will be accountable for ensuring that customer engagement is heightened, implementation processes are optimized, and service delivery is streamlined. Her primary goal will be to maximize the value that each Turvo client can derive from the company's offerings.

In a statement, Billy Sarracino, CEO of Turvo, praised Hill's capabilities, stating, "Gabrielle is an extraordinary customer leader, adept at transforming enterprise service organizations while leading high-performing global teams. Her skills in understanding customer needs and operational management are exactly what we require as we embark on our next growth phase."

Before joining Turvo, Hill served as the head of Global Professional Services at FIS, where she directed complex project implementations for major financial institutions and enhanced execution discipline across global teams. Her impressive background includes a tenure as Vice President of Services for CloudSense, where she not only met but exceeded revenue targets. Hill’s extensive career at ION Group (formerly Allegro Development) saw her climb through ranks to positions that included Chief of Staff to the CEO. She played a critical role in orchestrating strategic initiatives and managing enterprise-level software deployments.

Commenting on her new role, Hill said, "Turvo is addressing some of the most challenging problems in the supply chain industry with its next-generation Transportation Management System (TMS). It's exhilarating to join a company that's fundamentally reshaping how brokers, shippers, carriers, and their clients articulate collaboration. My intention is to empower our teams and partners to provide exceptional customer value on a large scale."

Hill holds a Bachelor of Business Administration degree specializing in Logistics and Supply Chain Management from the University of North Texas. Additionally, she earned a Certificate in Negotiation Mastery from Harvard Business School Online. Outside her corporate commitments, Hill is actively involved in the Energy Society of Texas and 100 Women of Lake Highlands, reflecting her commitment to networking and engagement in her professional arena.

Turvo has become a cornerstone in the supply chain sector by offering a unified Transportation Management System that fosters collaboration among freight brokers, third-party logistics providers, shippers, and carriers. Backed by a platform that provides real-time analytics and reduces operational bottlenecks, Turvo's technology has been adopted by numerous Fortune 500 companies alongside smaller logistics services, establishing itself as a reliable partner across varied scales.

Based in Dallas, Texas, with a presence in Hyderabad, India, Turvo continues to forge ahead as a leader in delivering collaborative solutions to supply chain challenges. For further insights into their innovations and services, visit www.turvo.com.