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YOSHINA's Recognition in the ITreview Grid Awards

In a remarkable achievement, YOSHINA has once again secured the prestigious title of 'Leader' in the text mining tool category at the ITreview Grid Award 2025 Summer. This marks the 11th consecutive award for the innovative analysis AI tool provided by Retrieva Inc. based in Toshima, Tokyo. The accolades were announced by IT Cloud Inc., which recognizes products based on customer satisfaction and market recognition.

Continued User Appreciation

The product owner of YOSHINA expressed profound gratitude towards the users for their continued support, attributing the award to both high customer satisfaction and recognition in the market. The journey of YOSHINA over the past decade reflects its dedication to understanding and responding to customer voices, addressing challenges that many businesses face, such as time-consuming information processing and unclear responsibilities.

Addressing Real-World Challenges with AI

As companies struggle with issues like unclear action steps and prolonged reading times, YOSHINA was developed for precisely this purpose: to bridge the gap in understanding customer insights effectively. One of the key comments from a YOSHINA user highlighted, “With this, the staff can propose improvements without doubt.” This statement embodies YOSHINA's core mission: enabling users to transform insights into action effectively.

Integration of Generative AI and Text Mining

The integration of generative AI with text mining has been a game changer, making it increasingly easy for businesses to grasp overall customer sentiment and pinpoint critical issues quickly. However, just having visibility into this data isn't sufficient. Understanding this reality, YOSHINA provides a consistent experience that supports users from comprehension to actionable insights, bolstered by a decade's worth of operational knowledge and product philosophy.

The Future of Customer Empowerment

The recent achievement reinforces the company's direction and promises a commitment to evolving further. YOSHINA aims to support the transformation of customer feedback into a power source for enterprises moving forward. As stated during the award announcement, YOSHINA will continue to innovate and enhance its offerings to ensure customers' voices significantly influence business strategies.

ITreview Grid Awards Explained

ITreview serves as a review platform for IT products and cloud services targeted towards businesses. Through user-generated reviews, it provides a unique four-quadrant map, known as the ITreview Grid, facilitating assessments of customer satisfaction and product recognition. The ITreview Grid Award 2025 Summer showcases products with exceptional performance in both customer satisfaction and recognition, culminating in badges awarded to 'Leaders' within each category. The acknowledgment of YOSHINA is a testament to its extensive user base and esteemed reputation.

About YOSHINA

YOSHINA utilizes AI technology to effectively analyze vast amounts of data, extracting customer feedback to enhance business strategies and services. It supports companies through data analysis and the development of necessary frameworks for implementing improvements. Since 2023, YOSHINA introduced an automated report generation feature using generative AI, which eliminates the need for manual analysis and directly outputs actionable insights from customer feedback.

About Retrieva Inc.

Retrieva Inc., headquartered in Toshima, Tokyo, is committed to leveraging AI technologies to support individuals and businesses. With a focus on large language models (LLM) and generative AI, the company provides high-impact AI solutions that are practical and user-friendly. Their services include natural language processing capabilities and AI agent construction, aimed at enhancing operational efficiency.

For more information about YOSHINA or inquiries, please reach out to Retrieva, or visit their website. They continue to engage in transforming customer insights into actionable business strategies for a better future.