Kevin Harrington Interviews Monument Metals CEO on Building Trust in Precious Metals Industry
Monument Metals Featured in Shark Tank’s Kevin Harrington Interview
In a recent interview, Kevin Harrington, an original investor from the popular television show Shark Tank, spoke with Jonathan Swyers, CEO of Monument Metals, about the impressive journey and mission of the Frederick-based precious metals dealer. Monument Metals has made quite a name for itself, not only by being listed on the Inc. 5000 for three consecutive years but also by adhering to a philosophy of trust and transparency in the precious metals industry.
A Journey of Growth and Recognition
Founded in 2014 in Frederick, Maryland, Monument Metals began as a small startup. Today, it stands as one of the most respected retailers in precious metals across the nation. During the interview, Swyers voiced his sentiments, expressing, "It's an incredible honor to be recognized by someone like Kevin Harrington; it validates the business model we've established here in Frederick, which is fundamentally driven by small-business values."
Harrington commended Monument Metals not only for its significant growth but also for its commitment to maintaining small business principles. This unique combination has helped the company build long-term relationships with customers and earn their trust.
Commitment to Transparency
Swyers emphasized the importance of trust and authenticity in the buying experience Monument Metals offers. "I wanted to create a primarily online precious metals buying experience that was fair and transparent, yet still retained that mom-and-pop handshake feel," he stated. Monument Metals has successfully achieved this mission by ensuring that their customers receive authentic products backed by direct relationships with major world mints. This rigorous approach has earned the company an A+ rating from the Better Business Bureau and over 10,000 verified five-star reviews.
A Personal Touch and Giving Back
The commitment to integrity transcends the company's business practices, rooted in Swyers's personal experiences. As a former patient of Johns Hopkins Children's Center who underwent critical surgery at the age of 12, he initiated a donation program that supports various hospital initiatives focusing on patient care, family services, and research. Swyers remarked, "We've been fortunate to grow; now it's about using that success to do something meaningful." This philanthropic perspective strengthens the company's appeal, further connecting them with their customer base.
Summing Up Trustworthiness
Harrington succinctly summarized Monument Metals' ethos, proclaiming, "This is a company that you can trust." The wide acceptance and positive leadership in the industry signify that Monument Metals is not merely a business; it is a community-oriented company poised to change the landscape of precious metals trading.
Conclusion
The full interview can be found on YouTube and the Monument Metals blog, offering further insights into the company’s values and future ambitions.
For those looking to invest in precious metals, Monument Metals offers a robust e-commerce platform specializing in gold, silver, platinum, and palladium bullion, alongside rare coins. With competitive pricing, swift nationwide fulfillment, and award-winning customer service, they continue to set benchmarks in the industry. For more information, please visit MonumentMetals.com.