#United States #Telehealth #Wichita Falls #CoreAge Rx #Winter Storm Fern

CoreAge Rx Responds to Shipping Delays from Winter Storm Fern

In early February 2026, the U.S. faced unprecedented challenges due to Winter Storm Fern, a severe weather event that caused massive shipping disruptions across the nation. Major carriers like UPS, FedEx, and the United States Postal Service reported significant delays, affecting thousands of ZIP codes and leaving many customers frustrated.

CoreAge Rx's Commitment to Customers

CoreAge Rx, a prominent provider in the telehealth sphere focusing on GLP-1 weight management medications, swiftly recognized the urgency of the situation. They took immediate action by mobilizing their fulfillment team to work overtime, ensuring that all pending orders were processed and prepared for shipment as soon as carriers resumed services.

Ella Jones, Customer Relations Manager at CoreAge Rx, expressed empathy towards their customers' frustrations. "We understand the frustration our customers are experiencing, and we want them to know we hear them. Every review and piece of feedback matters to us," she stated. The company is committed to processing every order and doing their utmost to ship medications promptly.

Operational Enhancements

To tackle the effects of the storm, CoreAge Rx has implemented several measures aimed at reducing delays and enhancing customer communication. These measures include extended hours at their warehouses and bolstering their customer support team. Additionally, the company is proactively reaching out to affected customers with updates regarding their orders and shipping statuses.

Notably, CoreAge Rx is engaging directly with their shipping partners to prioritize medical shipments as soon as transit routes are safe for resumption. This step is crucial, considering many of their customers rely heavily on timely access to medications for health management.

Communication Is Key

CoreAge Rx emphasizes the importance of communication in easing their customers’ anxiety. They have encouraged customers waiting for orders to regularly check their emails for updates on shipping and tracking information. Furthermore, the customer support team is available to address any concerns and provide estimated delivery timelines based on the improving conditions.

Jones reiterated the company’s focus on patient care, stating, "We recognize that our customers depend on timely access to their medications, and we are doing everything in our power to minimize disruption during this challenging time." The company anticipates that by the end of the week, and weather permitting, the majority of delayed shipments will be en route to their final destinations.

Moving Forward

Clients who have questions about their pending orders are encouraged to reach out to CoreAge Rx's support team to expedite the handling of their needs. The company is also welcoming customer reviews of their experiences during this tumultuous time, aiming to learn and improve from feedback.

CoreAge Rx remains steadfast in its mission to facilitate accessible and reliable healthcare solutions, even amid significant operational challenges. As they overcome the obstacles posed by Winter Storm Fern, their efforts reflect a dedication to prioritizing patients and ensuring that health management remains uninterrupted.

About CoreAge Rx

CoreAge Rx stands out as a family-operated telehealth platform that specializes in GLP-1 medications, designed to offer streamlined and physician-supervised weight management solutions. Their approach blends convenient online consultations with dependable pharmacy fulfillment, making healthcare more accessible for individuals navigating the complexities of American medical systems.