Valet Living Welcomes Rafael Andres Diaz-Granados as New CEO and Chairman

On November 9, 2026, Valet Living LLC, a leading service provider in the multifamily housing sector, announced the appointment of Rafael Andres Diaz-Granados as its new Chairman and CEO. This decision follows the retirement of the long-serving CEO Shawn Handrahan, who leaves after nearly 15 years at the helm but will remain on the company's Board of Directors.

Diaz-Granados brings a wealth of experience to his new role, having demonstrated strong leadership in service-driven organizations during times of significant growth and transformation. Prior to joining Valet Living, he held prominent positions including Chairman and CEO of TransForce, a key player in workforce solutions for the transportation sector, and Chairman and CEO of Paragon Integrated Services Group, which focuses on energy and environmental services. His impressive background also includes senior roles at General Electric, where he was responsible for operations in Mexico, Spain, and Portugal.

In his new capacity, Diaz-Granados will oversee not only Valet Living but also MultiPro Property Solutions, ensuring that both entities continue to excel and provide top-tier services to the multifamily housing industry. Handrahan expressed confidence in Diaz-Granados, stating, "Rafael's extensive experience in complex, service-focused businesses is crucial for our ongoing success at Valet Living, where the quality of service is paramount."

Under Diaz-Granados' leadership, the focus will shift towards enhancing service consistency, fostering innovation, and driving sustainable growth across Valet Living and MultiPro. His commitment to leveraging technology will also play a pivotal role in advancing these goals. "Our clients depend on us for reliable, consistent service, which is rooted in our dedicated associates representing Valet Living and MultiPro in the communities we serve," Diaz-Granados stated. "I am eager to strengthen our client relationships, support our teams, and discover innovative solutions for the changing needs of multifamily communities."

Diaz-Granados is not new to boards; he currently serves on several boards including Huntington Bancshares and SkyZone, showcasing his versatile leadership style. He is an alumnus of Harvard University, holding a degree in economics, and he earned his law degree from Georgetown University.

About Valet Living

Since its inception over three decades ago, Valet Living has been recognized as a premier provider of essential amenity services within the multifamily sector. The company's strategic focus has been on increasing the value of community assets while simultaneously alleviating the workload of onsite staff, thereby enriching the overall living experience for residents. With an extensive network of more than 8,000 associates and cutting-edge technology, Valet Living proudly serves over 2 million apartment homes across the United States.

About MultiPro Property Solutions, LLC

MultiPro Property Solutions specializes in providing vital property services tailored for the multifamily housing market. Its offerings include vacant unit turnovers, routine maintenance services, and property enhancement projects. By streamlining service coordination and management, MultiPro alleviates the operational burden on onsite staff, guaranteeing timely and high-caliber results throughout every project.

In conclusion, Rafael Andres Diaz-Granados' appointment as Chairman and CEO marks a significant transition for Valet Living as it aims to uphold its reputation for exceptional service within the multifamily housing industry. With Diaz-Granados at the helm, the company looks poised to navigate the challenges and opportunities that lie ahead effectively.