TAPFIN Celebrates Five Years of Leadership in Workforce Management and SOW Services

In a notable achievement, Talent Solutions TAPFIN, under the ManpowerGroup umbrella, has been recognized as both a Global Leader and Star Performer in the Everest Group's 2026 PEAK Matrix® Assessment. This honor encompasses both Contingent Workforce Management (CWM) and Scope of Work (SOW) services, marking TAPFIN's prestigious run for thirteen consecutive years in CWM and five years in SOW. This recognition underscores TAPFIN’s position as a powerhouse in global contingent workforce solutions, affirming its strategic excellence and client-focused service approach.

Amy Doyle, the Global Leader of TAPFIN, expressed pride in the consistent accolades, stating, "More than a decade of consistent recognition as both a Global Leader and Star Performer for workforce solutions is no accident. It is truly a testament to our client-focused teams around the world as they work diligently to help clients manage human capital effectively and innovate towards the future of workforce orchestration."

Evolution in Workforce Services

TAPFIN's evolution is distinct, transitioning from traditional workforce management to a comprehensive model of workforce orchestration, which streamlines decision-making across various channels, including contingent labor, permanent staffing, services procurement, and emerging digital labor channels. This shift offers clients a holistic view of their workforce needs, enabling better positioning in a competitive labor market.

Leveraging the broader resources of the ManpowerGroup ecosystem enables TAPFIN to provide innovative solutions tailored to the evolving landscape of workforce management. The integration of advanced technologies allows for tackling complex workforce challenges and enhancing the overall talent acquisition strategy.

Turning Intelligence into Action

Central to TAPFIN’s success is its commitment to implementing robust analytical capabilities. The company’s unique Sophie workforce intelligence environment, along with its IntelliReach analytics, merges workforce insights and market data to optimize talent planning, sourcing, and supplier decisions. By continually investing in advanced technologies like generative and agentic AI, TAPFIN enhances features such as guided workforce channel selection and supplier risk analysis, supporting clients in making data-driven decisions.

Incorporating a dedicated services procurement practice allows TAPFIN to manage the full SOW lifecycle, from demand shaping and sourcing to contracting and supplier performance management. Through these services, TAPFIN offers its clients a comprehensive approach to harnessing talent, thus fostering a collaborative ecosystem of independent contractors and direct-sourcing initiatives that boost governance and workforce visibility.

Recognitions and Future Prospects

The Everest Group assessment framework provides a detailed evaluation of market success and service delivery capabilities. TAPFIN is credited not only for its operational consistency but for its foresight in anticipating market changes and shaping the future of strategic workforce management. Lokesh Goyal, Vice President at Everest Group, remarked on TAPFIN’s impressive capabilities in contract management, illustrating how features like WorkScope IQ, Supplier IQ, and enhanced AI-enabled procurement processes contribute to its esteemed position.

These achievements reflect TAPFIN's ongoing commitment to adapting to industry changes and driving best practices in workforce management. Looking ahead, TAPFIN aims to integrate even more technology and intelligence into its services, ensuring that it meets the rising demands of businesses and employees alike, while remaining a leader in the contingent workforce landscape.

About ManpowerGroup Talent Solutions

Talent Solutions harmonizes various services, including RPO, TAPFIN-MSP, and Right Management, delivering a comprehensive set of data-driven capabilities throughout the talent lifecycle. By leaning into industry expertise and a genuine awareness of talent expectations, TAPFIN addresses complex workforce challenges — from acquisition to retention, upskilling to development.

The commitment to seamless delivery, quality technology, and vast workforce insights allows TAPFIN to effectively serve clients across numerous sectors in multiple countries. As a part of the larger ManpowerGroup family, TAPFIN continues to embody the ethos of innovation and dedication to clients' needs, ensuring that they are equipped to thrive in a fast-evolving work environment.