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ChatSense Enhances Email Workflow with AI Draft Creation Feature

In the world of corporate communication, time is money. That's why the introduction of the new email draft creation feature by ChatSense, a specialized AI agent for businesses, is making waves. The company, Knowledge Sense, has leapfrogged its offerings by integrating AI into the email drafting process, streamlining workflows for countless professionals.

A New Ally for Outlook Users

On February 12, Knowledge Sense announced the release of this innovative feature that allows AI to not only search for emails in Outlook but also generate draft responses that are stored in the user's draft folder. Previously, the integration with Outlook was limited to search functionalities. However, following multiple requests from users wanting to automate the drafting process, the company has expanded its capabilities to include this function without any additional learning options required.

The Efficiency Challenge

As businesses increasingly adopt AI for operational efficiencies, ChatSense stands out with a focus on security and bespoke AI training solutions tailored to individual organizations. The firm boasts a strong track record, providing services to over 500 large enterprises, including publicly listed companies on the Tokyo Stock Exchange.

Many users had reported challenges in quickly drafting responses to emails they found through searches. They desired a solution that would automate this process, thereby allowing them to focus more on high-level responsibilities rather than administrative tasks.

How It Works

The new draft creation feature operates seamlessly within the ChatSense interface. Users can simply instruct the AI through chat commands, and the drafted email is generated automatically in their Outlook drafts folder. Importantly, emails are not sent without user confirmation – drafts must be reviewed and approved before being sent off, ensuring quality control and peace of mind for professionals.

Open Access for All

Previously, the Outlook integration functionality was exclusive to users with an additional learning package known as RAG (Retrieval-Augmented Generation). In a bid to make this tool more accessible, Knowledge Sense will now allow all users, regardless of their plan, to utilize the draft creation feature without incurring extra costs. This democratization of technology within the workplace is set to enhance productivity across teams.

Flexibility for Administrators

Furthermore, organizational administrators will have the ability to toggle this new draft feature on or off using the management dashboard. This means that users can customize their experience while aligning with corporate security policies. Being able to adjust features according to organizational needs helps ensure a secure and compliant environment.

Integration with Existing Platforms

Not limited to just Outlook, ChatSense can connect with various internal data sources like Box, SharePoint, OneDrive, Teams, Slack, and Google Drive. This unified approach to internal data ensures a collaborative and efficient environment where AI can assist across different platforms while maintaining high-security standards.

The learning data employed by ChatSense is unique to each organization, meaning that sensitive internal information is never shared with external entities. This commitment to security and confidentiality allows companies to harness the capabilities of AI without compromising their data integrity.

What is ChatSense?

ChatSense is a powerful, secure-in-use AI service designed for enhancing businesses’ operational efficiency by leveraging the functionalities of ChatGPT, a large language model from OpenAI released in late 2022. Knowledge Sense, the provider of ChatSense, emphasizes security and cost-effectiveness as core benefits, catering specifically to businesses and governmental institutions.

Key features of ChatSense include protection for chat content from being learned by AI, a variety of proprietary functions designed for corporate contracts, and no initial costs or binding minimum usage periods, allowing organizations to test the service without financial commitment.

About Knowledge Sense

Knowledge Sense is committed to accelerating digital transformation for businesses, enhancing employee productivity through their ChatSense service, and offering consulting based on generative AI. With a robust portfolio aimed at improving workplace efficiency, Knowledge Sense is poised to be a leader in the AI domain.

As companies seek to enhance their operations and workforce capabilities through innovative AI tools, ChatSense stands as a beacon of progress, simplifying email communication while ensuring data security. For further details about the features and functionalities, visit here.