AI CROSS Elevates RCS Messaging with Enhanced Features
AI CROSS Co., Ltd., headquartered in Minato Ward, Tokyo, has unveiled exciting updates to its RCS (Rich Communication Services) platform, "Absolutely Reach! RCS," effective from June 18, 2025. The latest enhancements focus on improving report accuracy and optimizing chatbot operations, designed to better assist businesses in their marketing and customer support efforts.
What is RCS?
RCS stands for Rich Communication Services, a modern messaging delivery method that supports rich media expressions, such as images, videos, and button links, allowing for two-way interactions. This channel serves as an upgraded means of communication between companies and customers, gaining traction among major telecom carriers in Japan as a powerful tool for enhanced engagement.
Key Upgrades in the Latest Version
1. Enhanced Reporting Capabilities – Visualize Distribution Effectiveness
The reporting features have undergone a complete overhaul, now allowing businesses to view results through two axes: "Task-Specific" and "URL-Specific" reports.
- - Task-Specific Reports: These reports showcase the distribution status of each initiative, including metrics like the "First Click Date" and "Number of Clicks." This makes it easier for businesses to understand when users engage with their campaigns.
- - URL-Specific Reports: This feature ranks links based on performance metrics such as the number of clicks and click-through rates, allowing marketers to see which links are most effective. Details of campaigns linked to each URL can be reviewed, vastly simplifying success analysis per link.
These updates clarify what users are interested in, enhancing the ability to strategize future distributions and actions.
2. Chatbot Feature Upgrades – Enhancing User Experience and Operational Efficiency
The latest updates to the chatbot feature integrate two valuable functions based on real-world feedback:
- - Filtering Function: Users can now more easily find stores and services that match their preferences, streamlining their journey to relevant scenarios.
- - Scenario Copying Function: This allows for the duplication of existing dialogue flows, enabling businesses to create and deploy multiple chatbot scenarios effortlessly. This becomes particularly advantageous for organizations operating across various departments or branches.
Future Prospects
With these updates, "Absolutely Reach! RCS" has evolved into a holistic platform capable of supporting everything from post-distribution analytical insights to automated user responses. AI CROSS remains committed to optimizing communication between companies and users, with ongoing improvements to functionalities.
Learn More and Inquire
For detailed information regarding the features of "Absolutely Reach! RCS" or to see case studies, interested companies can inquire through the provided contact form. Any business looking to enhance its customer communications or interested in integrating "Absolutely Reach! RCS" is encouraged to reach out and discuss potential opportunities.
About AI CROSS Co., Ltd.
AI CROSS specializes in providing messaging services and AI-driven solutions tailored for corporate clients. Their flagship services include the SMS distribution service "Absolutely Reach! SMS," the RCS distribution platform "Absolutely Reach! RCS," and various data analysis services utilizing AI, such as "Deep Predictor." AI CROSS is dedicated to facilitating corporate operational efficiencies and smooth communication with customers.