DigitalC Achieves Remarkable Growth in Q1, Expands Internet Access to More Households

DigitalC Achieves Remarkable Growth in Q1

In the first quarter of 2025, DigitalC, a community-driven internet service provider in Cleveland, revealed impressive results that highlight its commitment to enhancing connectivity for local residents. With a notable increase of 1,148 new households getting connected, DigitalC's outreach now extends to a remarkable 98,130 homes. This 276% surge in subscribers marks a significant achievement compared to the same period last year, showcasing the organization's successful efforts to close the digital divide.

A Growing Network

Launched in January 2024, the PinnaCLE Connectivity Initiative has played a pivotal role in this expansion, ultimately providing high-speed internet access to over 4,000 households. The overall coverage has increased by an impressive 46% from 67,403 homes at the end of 2024. The CEO of DigitalC, Joshua Edmonds, emphasized the necessity of connectivity, saying, "Connectivity is not a privilege — it's a necessity." This statement underscores the mission of DigitalC to ensure that families, students, seniors, and workers can actively participate in the modern digital landscape.

Community Impact

A recent survey conducted by the City of Cleveland revealed that 87% of respondents rated DigitalC's service reliability as excellent or good, with 90% confirming that they receive the promised speeds. Moreover, 84% indicated that they would recommend the service to neighbors. This feedback illustrates the positive influence DigitalC has on the community, particularly through its Click program, which trained 2,458 residents in digital skills during Q1 alone. The comprehensive curriculum includes lessons on computer basics, coding, and career readiness, equipping residents with essential skills for success in the digital age.

Meeting Subscriber Goals

DigitalC's operations have been streamlined with rapid tower activations and efficient permitting processes, keeping the organization on track to meet or exceed its 2025 subscriber goals. As Edmonds stated, "Cleveland is proving what happens when public, private, and philanthropic partners come together to bridge the digital divide — for good." The city is witnessing a transformation from being one of the worst-connected large cities in the U.S. to a model of connectivity, promoting progress block by block.

Technology Adoption

Utilizing next-generation Fixed Wireless Access (ngFWA) technology, DigitalC has made substantial strides in improving internet access in Cleveland. As per the 2019 American Community Survey, nearly 31% of households previously lacked broadband access, and 46% had no wired connection. Now, residents can enjoy symmetrical internet speeds of 100/100 Mbps for just $18 per month, or even for free for families with students enrolled in Cleveland Metropolitan School District.

To check service availability, residents can visit digitalc.org/canopy or call the dedicated support line at 216-777-3859.

The Vision Ahead

DigitalC is dedicated to deploying a premier state-of-the-art network aimed at affordable, reliable, and sustainable internet access. The mission underscores their commitment to changing lives through technology, ensuring that every resident has the chance to thrive in today's digital age. With strong partnerships and a focus on community needs, DigitalC continues to pave a bright future for connectivity in Cleveland.