Ascendion Enhances AI-Powered Transformation with ServiceNow Partnership

Ascendion Partners with ServiceNow to Transform Business Operations

In a significant move to accelerate AI-driven business innovation, Ascendion, a prominent name in AI-powered software engineering, has officially joined the ServiceNow Consulting and Implementation Partner Program. This partnership marks a pivotal progression for Ascendion as it aims to leverage its expertise to revolutionize digital transformation for organizations across various sectors.

With a firm belief that harnessing AI isn't merely about adoption—it must be embedded into core operations—Ascendion sets out to help businesses fully realize the potential of AI. By integrating AI into workflows, the company envisions enhancing both employee and customer experiences while driving operational excellence.

The Essence of the Partnership

Dharam Gurbani, Chief Growth Officer for Global Growth Markets at Ascendion, expressed that the collaboration with ServiceNow is a strategic leap towards unlocking substantial business value with AI. "This partnership is about operationalizing AI rather than just implementing it. Our approach is to build solutions through 'Engineering to the Power of AI' that address inefficiencies and produce measurable outcomes for our clients," Gurbani stated.

This partnership centers around five essential aspects:
1. AI-enabled Services: Tailored for agents, customers, and employees utilizing the ServiceNow platform.
2. Streamlined IT Workflows: Encompassing IT Service Management (ITSM), IT Asset Management (ITAM), and IT Operations Management (ITOM).
3. Business Workflow Digitization: Improvements in Customer Service Management, Field Service Management, and various procurement processes.
4. Enhanced Employee Workflows: Focusing on talent experience to enrich employee satisfaction and productivity.
5. Low-Code/No-Code Development: Accelerating application development with ServiceNow's App Engine for quicker and scalable results.

Embracing the Future

Ascendion's approach is hands-on, demonstrating a commitment to not only designing but also actualizing bold AI strategies that cater to the needs of their clients in an ever-evolving digital landscape. The company prioritizes achieving seamless operations which are essential for thriving in what has been termed as an 'AI-first' world.

Ira Simon, Senior Director of Partner Strategy and Programs at ServiceNow, affirmed that Ascendion's expertise is crucial in enhancing and extending ServiceNow solutions to a broader market. Such collaborations are fundamental for tackling significant digital transformation challenges faced by companies today.

Ascendion's Vision

With a global client base exceeding 400 Global 2000 companies, Ascendion firmly believes in the power of AI as a catalyst for innovation. The firm, powered by a workforce of over 11,000 professionals, is not only pursuing operational improvements but also positioning itself as a vital player in shaping the future of business through technology.

Ascendion's headquarters are located in New Jersey, supported by a network of over 40 global offices. By combining scale with agility and innovative tactics, the company aims to create unmatched business impacts that enhance growth and adaptability in a rapidly changing market.

For a more in-depth understanding of Ascendion's services or to explore how they can aid your business's digital transformation journey, visit ascendion.com.