FlashLabs Introduces Hermes Agent for Enhanced B2B Workflow Automation

On June 14, 2026, FlashLabs, headquartered in Chiyoda, Tokyo, launched the Hermes Agent, a new AI agent instance for its B2B sales platform FlashRev. This addition aims to empower users by providing an advanced tool capable of managing complex multi-step workflows autonomously, extending beyond the functionality of its existing FlashClaw agent.

Background and Purpose

As we reach 2026, businesses are shifting their approach to AI, moving from simple chat-based interactions to self-executing business operations. According to a Gartner forecast, by 2026, 40% of companies are expected to implement some form of AI agents. However, it is essential to acknowledge that not all business capabilities can be supported by a single AI agent.

FlashClaw has excelled as a proactive AI agent operating round-the-clock, particularly in skill-based collaboration and executing predefined GTM playbooks. However, the need for a different approach arises in scenarios that demand web research, multi-tool integration, and direct access to remote environments for execution-oriented tasks.

Introduction to Hermes Agent

The newly introduced Hermes Agent is specifically tailored to address use cases focused on execution, automation, and traceability. Users can now select between FlashClaw and Hermes Agent, enabling broader AI utilization from sales activities to operational management.

Key Features of Hermes Agent

- Multi-Step Task Execution: Hermes Agent autonomously executes complex tasks consisting of multiple stages from a singular instruction.
- Web Research and Monitoring: It automates deep web research and continuous information gathering.
- Cross-Tool Workflow Orchestration: The agent orchestrates a seamless integration of multiple business tools and APIs, executing them as a single automated business process.
- Remote Computer Access: Users can directly access a dedicated remote desktop environment for system inspections and troubleshooting autonomously performed by the AI.
- Repeatable Playbooks: The agent templates standard workflows for repeatable execution.
- Task Tracing and Troubleshooting: Hermes Agent tracks the entire execution process, helping pinpoint and resolve issues effectively.
- Explicit Approval Prompts: For operations requiring user consent, approval requests are prominently displayed in the conversation area, ensuring secure automation of confidential tasks.

Value to Businesses

1. Expanded Application of Sales AI: The addition of Hermes Agent significantly expands the range of AI capabilities. Beyond skill-based collaboration, it enables profound web research and orchestration across multiple systems, allowing AI to serve as more than just an assistant but as a digital worker.
2. Complete Process Traceability: Hermes Agent records and tracks every aspect of the execution process, which provides clarity on what was done, when, and how. This transparency is crucial for organizations that prioritize strict audit requirements and compliance.
3. Flexible Instance Management: Users can create, reset, and dispose of agent instances as needed, allowing them to manage AI environments dynamically based on project requirements.

Future Outlook

FlashLabs is committed to continuously enhancing the agent instances within FlashRev. The release of Hermes Agent marks the first step toward establishing a multi-agent ecosystem, paving the way for the introduction of specialized agent types for various business domains and workflow sharing capabilities between agents.

FlashLabs aims to evolve FlashRev into a platform that fulfills all sales workflows with AI integration.

Representative Comments

Yoichi Hosoi, CEO of FlashLabs, commented, "As the use of AI agents continues to advance, it has become clear that relying on a single agent type to cover all operations has its limitations. The challenges that sales teams face are diverse. Some scenarios call for skill-based collaboration, while others demand multi-step execution and complete traceability."

"Hermes Agent is designed to meet the latter needs. From web research to system operations and troubleshooting, AI autonomously manages more complex, execution-oriented tasks. By effectively utilizing both FlashClaw and Hermes Agent, sales organizations can evolve from having an AI assistant to an AI digital worker. At FlashLabs, we are dedicated to providing reliable AI workers under our vision of 'from automation to autonomy.'"

About FlashRev

FlashRev is FlashLabs’ AI-driven B2B sales and GTM platform, encompassing everything from lead generation to outreach, deal analysis, and autonomous AI agent execution for complete sales workflow management. Key modules include the SuperAgent, AI Business Card List Enrichment, Omni-channel Sequences with Dialer, AI Minutes Agent, and the newly introduced Hermes Agent.

The platform is recognized for its high data security and reliability, having obtained SOC2 certification and G2 Leader rating.

About Hermes Agent

Developed by Nous Research, known for open-weight and open-source AI research, Hermes Agent is a self-sufficient AI agent equipped with web search, browser operation, task delegation, and persistent memory capabilities, designed for a model-independent execution environment. FlashLabs has implemented Hermes Agent on FlashRev within a secure managed cloud environment, enabling easy one-click access for users.

About FlashLabs

FlashLabs strives to automate and eventually achieve autonomy in both sales and customer experience through AI research and applications. By merging machine processing speed and precision with human strategic insights, FlashLabs delivers exceptional outcomes to enterprises. Its flagship products, FlashRev and FlashAI, comprehensively support B2B companies from sales operations to contact center management.

For inquiries, please contact the Marketing Department at FlashLabs via email at [email protected] or visit our official website at FlashLabs Official Site.