#Japan #Tokyo #Sony Network #Opensignal #NURO光

NURO光: A Leader in Japan's Broadband Experience

In a remarkable achievement, NURO光, a high-speed optical line service provided by Sony Network Communications, has garnered the most awards in Opensignal's 2025 Fixed Broadband Experience report. This report, published in July 2025, analyzes real data from fixed broadband users across Japan, evaluating five key metrics: consistent quality, download speed, upload speed, video experience, and reliability experience. NURO光 stood out by receiving solo awards in three categories: download speed, upload speed, and reliability experience, while also sharing recognition for video experience.

Outstanding Performance in Major Cities

NURO光's excellence extends to major metropolitan areas, including Nagoya, Osaka, Sapporo, Tokyo, and Yokohama. In a competitive field of 25 potential awards, the service claimed 6 solo awards and 14 shared awards. Sapporo and Yokohama particularly shone, as NURO光 triumphed with either solo or shared awards across all five evaluation categories. This distinguished performance illustrates NURO光's commitment to providing an exceptional user experience.

Commitment to Quality and Continuous Improvement

Since launching in April 2013, NURO光 has aimed to enhance the online experience for users by proactively developing communication infrastructure. This commitment has led to significant network improvements, with the company announcing a substantial equipment upgrade in 2023 that is nearly double the previous year's capacity. By attentively listening to customer feedback and strengthening network monitoring, NURO光 strives to offer increasingly stable and comfortable services.

In addition to technical enhancements, NURO光 is dedicated to improving the entire customer journey, from application to activation and beyond. The goal is to ensure that every interaction with NURO光 leads to remarkable experiences—transforming connectivity into a source of joy and empowerment for users.

Exciting Promotions: Two-Month Free Experience

To celebrate its accolades, NURO光 has launched a Two-Month Free Experience campaign for new applicants. This offer is available to those who apply through the official website during the campaign window from September 8 to October 31, 2025. Users can enjoy complimentary service for up to two months, covering monthly fees, construction costs, and any potential cancellation fees during this introductory period.

Important Campaign Details:

• - Campaign period: September 8, 2025 - October 31, 2025
• - Eligibility: New applicants using the official website
• - Free service covers the first two months, inclusive of installation fees and cancellation penalties
• - Additional registration fees apply
• - Terms and conditions may vary; details can be found on the official NURO光 website
• - More Info Here

Understanding Opensignal's Findings

Opensignal’s Fixed Broadband Experience report provides an in-depth look into user experiences across Japan, focusing on wireline connection performance. The evaluation methodology combines metrics for assessing download and upload speeds, video performance, and overall reliability. NURO光's achievement in these assessments reflects not only technological advancements but also dedication to enhancing user satisfaction.

As the telecommunications landscape evolves, NURO光 continues to invest in high-speed optical services, ensuring that users can count on superior connectivity that meets their dynamic needs. With ongoing improvements and innovative campaigns, NURO光 remains committed to not just meeting but exceeding customer expectations in Japan's broadband market.

About NURO光 and Sony Group

NURO光 offers competitively priced high-speed internet services aimed at providing enriching user experiences. The company firmly believes in standardizing and enhancing its 10-gigabit service offerings, ensuring its place at the forefront of internet technology. The service area for NURO光 2G includes regions such as Hokkaido, Tokyo, Kanagawa, and more, while the NURO光 10G service reaches several other key areas nationwide, facilitating a comprehensive solution for high-speed connectivity.

As part of the broader NURO brand, which encompasses various network services, the initiative drives towards unlocking new potentials for users through an internet-centric approach. For further information about NURO光 and its offerings, please visit NURO Brand.