#Japan #Tokyo #MEMOCO #Condominiums #buyer satisfaction

Survey Overview

A recent survey conducted by MEMOCO, headquartered in Shibuya, Tokyo, in collaboration with Sumunara, explored buyer satisfaction levels among 111 individuals who have experienced purchasing used condominiums. The survey aimed to uncover factors influencing satisfaction and regrets following their purchases.

Survey Details

• - Content: Questionnaire focused on satisfaction after purchasing used condominiums.
• - Period: From January 29, 2025, to October 7, 2025.
• - Methodology: Internet-based survey using crowdsourcing services.
• - Participants: 111 respondents (62 males and 49 females).

Demographics of Respondents

• - Gender: Approximately 44% female and 56% male.
• - Age Distribution: 13% in their 20s, 24% in their 30s, 38% in their 40s, 17% in their 50s, and 8% aged 60 and above.

Key Points of Satisfaction Post-Purchase

Upon purchasing a used condominium, many respondents expressed satisfaction in various aspects, with notable trends emerging:

Location and Convenience

The highest number of responses highlighted satisfaction with the location and the convenience of their new homes. Most buyers noted that their chosen properties were close to essential amenities, enhancing their daily comfort. Comments such as, "The location is excellent, making commuting and daily activities a breeze" underline this point. Many respondents noted close proximity to train stations, stores, and schools as crucial factors contributing to their contentment.

Spaciousness and Layout

Several buyers remarked on the improved layout and spaciousness compared to their previous residences. Satisfaction with features like ample living space and adequate storage was common, with remarks such as, "The layout is perfect for my lifestyle" reflecting their approval. This indicates a strong correlation between personal lifestyle preferences and overall satisfaction.

General Living Quality

A significant number of buyers cited comfort as a key factor in their satisfaction, mentioning comments like, "I enjoy living here, and it truly feels like home". This suggests that beyond specific features, the overall quality of life and comfort in the living environment play major roles.

Storage Space

Many buyers expressed satisfaction with the sufficient storage space which allows for organized living. Phrases like, "The ample storage makes life feel organized" illustrate that a well-thought-out storage solution significantly enhances living comfort.

Cost-Effectiveness

Several respondents appreciated the cost-effectiveness of their purchases, with comments like, "It was affordable," highlighting that budget friendliness in used condominiums has become an attractive factor for buyers.

Additional Points of Satisfaction

Some buyers shared positive feelings about specific features such as good natural lighting, spacious bathrooms, and new or renovated conditions that made their properties appealing. Others appreciated the freedom that comes with ownership, noting benefits like being able to personalize their homes.

Regrets Post-Purchase

The survey also delved into aspects that buyers regretted after moving in:

Minimal Regrets

Around 40% of respondents expressed they had no regrets regarding their purchase, indicating that they chose wisely. They stated things like, "Everything is fine; I have no complaints."

Storage Shortcomings

Many acknowledged dissatisfaction regarding insufficient storage space, which became apparent as belongings accumulated. Phrases such as, "I underestimated how much storage I would need" indicate these realizations often come after living in the property.

Location and Environment

Some voiced regrets over their property's distance from the train station or general area conditions. Remarks like, "I wish it were a bit closer to public transport" suggest that, although initially satisfied, some later reconsidered their choice of location.

Equipment and Specifications

Buyers noted possible improvements in features like heating systems or installation of elevators, indicating a mismatch between expectations and actual living conditions.

Light and Exposure Issues

Several noted dissatisfaction with light exposure in their homes. Statements such as, "I didn't realize how poor the sunlight was in my unit" showcase how factors can be overlooked during initial viewing.

Financial Regrets

Some respondents reported unexpected expenses, such as increased maintenance fees or repair costs, highlighting the importance of thorough budgeting during purchases.

Soundproofing Concerns

Complaints regarding sound insulation, such as traffic noise, emerged as another disappointment that became obvious only after moving in.

Layout Discontent

Some buyers felt the layout was not as convenient as expected, showing discrepancies between floor plans and practical living experiences.

What to Prioritize in Future Purchases

When considering what buyers would do differently if given a second chance:

• - Layout and Space: 27% ranked layout as the most crucial factor, emphasizing its role in day-to-day living.
• - Price Considerations: 23% prioritized price, indicating a focus on budget in the purchasing decision.
• - Surrounding Environment: 12% highlighted the need for accessible shopping, parks, and entertainment options nearby.

Emphasizing Layout

Buyers noted the importance of spaciousness, as living conditions revealed the need for more room over time. Comments reflected this: "I feel cramped, and more space would make a major difference."

Valuing Price

Many stressed the importance of finding a home within their budgets, with sentiments of wanting to avoid over-spending being common amongst respondents.

Focusing on Surroundings

Buyers mentioned a desire for proximity to shops and parks, noting that convenience factors play a significant role in long-term satisfaction.

Management Fees

Attention to ongoing costs like maintenance fees also emerged as a key lesson for future purchases.

Conclusion

The overall findings show that satisfaction among used condominium buyers often hinges on thoughtful decisions regarding location, space, and overall quality of life. As demonstrated, around 70% of buyers do not wish to reconsider their choices, which highlights sensible purchasing decisions. However, over 30% expressed a desire to reflect on their selections further, driven by regrets about specific aspects like storage and layout. Future buyers should take both current needs and potential changes into account when making their decisions, conducting thorough inspections to ensure satisfaction and comfort in their chosen homes.