#Japan #Tokyo #AI Agent #Metareal IM #In-Flight Meals

Introduction

On September 17, 2025, Rosetta Inc., an arm of Metareal Group, unveiled its latest AI innovation, the Metareal In-Flight Meal (Metareal IM). This AI agent is designed specifically for airlines, providing a predictive solution for updating in-flight meal menus based on the analysis of real-time passenger data. This launch marks the 101st service provided by the company, culminating in 100 business days of continuous AI product releases.

Significance of Metareal IM

Metareal IM stands at the intersection of technology and hospitality, tapping into the crucial aspect of airline branding that in-flight meals represent. Traditionally, countless airlines faced the challenge of assessing when to refresh their meal offerings, often only reacting to market needs after changes had already occurred. Metareal IM transforms this approach by offering proactive detection of menu change requirements.

How It Works

Utilizing advanced algorithms, the Metareal IM AI agent conducts real-time analyses of social media reactions and official airline posts to gauge passenger preferences and dissatisfaction. This insight allows the system to predict when a menu update is warranted, creating immediate sales documents for airline sales teams to act on. This innovation allows companies to seize opportunities for menu refreshment without delay, ultimately enhancing proposal speed and conversion rates with clients.

Features of Metareal IM

1. Early Detection Via Social Media Analysis

The key feature of Metareal IM is its capability to draw insights from passengers' online interactions. By monitoring platforms where travelers share feedback about their experiences, the AI identifies trends in dissatisfaction or shifting tastes, ensuring that airlines can adjust their offerings accordingly.

2. Instant Formation of Sales Materials

Once potential menu changes are detected, the AI automatically generates relevant sales documentation tailored for immediate use. Sales teams no longer have to wait for formal announcements as they are equipped with actionable insights from social media in real time.

3. Competitive Edge Through Predictive Insight

Unlike many existing solutions that react to announcements, Metareal IM gives its users a competitive advantage by focusing on detecting precursors to change. This preemptive model allows airlines to stay ahead of market demands and offer refreshed options that enhance passenger satisfaction.

A Commitment to AI in Industry

Rosetta Inc. is not resting on its laurels; the company continues to commit to a series of specialized AI agents under its “Shigoto Owaru AI” initiative, addressing diverse sectors and industries. Since the introduction of the first agent in this series on April 23, new solutions have consistently emerged every business day. With Metareal IM's announcement, the company is reaffirming its dedication to harnessing AI across fields, especially in the airline and catering industries.

The Bigger Picture: AI Consulting

The Metareal team views its mission with a broader scope, providing support for clients not just in the deployment of AI, but also in its development and integration into existing companies. By leveraging industry-specific expertise, Metareal aims to streamline AI implementations for various companies. Maximizing the usage of AI technology, their approach focuses on rapid iterations and adjustments to meet real-world needs effectively.

In industries like travel, notoriously resistant to change, their unique AI consulting approach allows for deploying and operating AI tools more swiftly than conventional methods. Unlike many competitors who provide generic AI solutions, Metareal emphasizes customization and adaptability, enabling a direct impact on daily operations and future directions.

Conclusion

With the introduction of Metareal IM, the airline industry is poised for a transformative shift, where AI enhances not only operational efficiency but also customer satisfaction. The innovative capacity of Metareal demonstrates a leading example of how technology can fundamentally alter the service industry landscape. For airlines ready to embrace this new era, the Metareal IM service promises to be a game-changer.

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