Professional Group Plans Emphasizes Growth While Upholding Strong Broker Relationships

Professional Group Plans: Growth and Broker Support Amidst Relationship-Driven Philosophy



Professional Group Plans, an established leader in the field of employee benefits, is witnessing significant growth while enhancing its support for brokers. With a steadfast focus on maintaining strong relationships, the organization continues to adapt to the complexities of today’s benefits environment. Since its inception in 1993, Professional Group Plans has upheld a relationship-first philosophy, driving its operations and guiding its interactions with brokers and clients alike.

Based in Hauppauge, New York, Professional Group Plans currently provides solutions for over 90,000 employer groups, which includes more than 600,000 covered employees and dependents. Throughout its history, the agency has generated more than $3 billion in annual premium revenue from various industries and regions. "We believe in treating people the way we would want to be treated," stated Kerry Phelan, CEO of Professional Group Plans. This principle remains at the core of their business model, even as they expand their operations.

Emphasis on Relationships and Integrity



Phelan emphasizes that growth does not come at the expense of relationships, reiterating that real success lies in integrity and personal connections. In an age where benefit costs are on the rise and regulations shift frequently, brokers have a greater need for strategic support and accessibility. Professional Group Plans responds to this demand through a robust investment in infrastructure and carrier relationships, offering a service model characterized by accountability and long-term partnerships.

The organization's no-cost services are particularly noteworthy, providing brokers with access to:
  • - National and regional carrier relationships across medical and ancillary benefits.
  • - Expert consulting to aid in benefit strategy, plan design, and decision-making.
  • - Quoting and renewal assistance for managing administrative timelines.
  • - Enrollment and implementation support, ensuring seamless integration across carriers and platforms.
  • - Continuous service and account management throughout the year.
  • - Resources for ACA compliance and evolving regulatory needs.
  • - Customized marketing and communication support to enhance broker branding and engagement.

Navigating Industry Trends



The current industry landscape highlights the crucial role of strategic benefits planning. With an increasing focus on voluntary and ancillary benefits as well as cost predictability, Professional Group Plans aligns itself with the objectives of brokers and their clients. Steve Louro, Founder and Chairman of the agency, affirms that the organization's growth demonstrates the trust that brokers place in them. This trust is rooted in long-standing relationships built through effective communication and support.

As part of its growth strategy, Professional Group Plans has recently expanded into new markets such as Illinois and Georgia, ensuring that brokers in these regions benefit from its established high-touch service model. By offering comprehensive broker support, Professional Group Plans is well-positioned to adapt to shifting market demands while preserving the personal touch that defines its core values.

Looking Ahead



In a rapidly evolving market, Professional Group Plans remains committed to its foundational philosophy: prioritizing relationships above all else. As the complexity of the benefits landscape continues to increase, the organization’s approach reflects its dedication to providing brokers with the tools and support necessary to navigate these changes effectively. With a keen eye on industry dynamics, Professional Group Plans is poised to continue its trajectory of growth while delivering unparalleled service to brokers and their clients.

For more information about Professional Group Plans and the services offered, you can visit their official website at www.pgpbenefits.com or contact Jennifer Boneta at [email protected].

With a strong focus on relationship-building and broker support, Professional Group Plans is a model of how an organization can thrive while believing in the power of personal connections within the business landscape.

Topics Business Technology)

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