VXI Global Solutions Expands Lubbock Facility with 200 New Jobs for Client Growth

VXI Global Solutions Expands Job Opportunities in Lubbock, TX

VXI Global Solutions, a prominent name in customer experience (CX) and business process outsourcing (BPO) solutions, has announced a significant expansion of its Lubbock, Texas location. With the addition of approximately 200 new positions in their customer service center at Wayland Plaza, the company is gearing up to enhance support for its roadside assistance client. This exciting development is set to bolster local employment and provide numerous opportunities for Lubbock residents.

The new roles will cater to both English-speaking and bilingual Spanish-speaking candidates, with salaries starting at $18 per hour for English positions and $19 per hour for bilingual roles. What’s more, VXI is implementing an impressive weekly incentive program aimed at attracting candidates with strong backgrounds in customer service, making it an attractive opportunity for job seekers in the area. The company intends to initiate hiring throughout May and June 2025, emphasizing a swift and efficient onboarding process.

Chelsea Yancoskie, Local Head of Talent Acquisition, expressed pride in supporting their major client's expansion while simultaneously contributing to the local community. As she stated, "We are excited to provide these on-site positions that reflect our commitment to creating job opportunities and sharing in the growth and success of our partners. Interested candidates can apply directly through our website or via Indeed."

VXI Global Solutions is notable for its comprehensive employee benefits package, which includes paid training, medical, dental, and vision coverage, on-site 401k options, and paid time off. In addition to these benefits, employees enjoy one of the best unlimited employee referral programs in the industry. The new Lubbock site boasts convenient features such as free parking and proximity to food and retail options, enhancing employee satisfaction and productivity.

Promoting a culture of inclusivity, VXI encourages team members to participate in their "Stand Out, Fit In" initiative, which includes volunteer programs aimed at fostering community support and engagement. Added perks for employees range from discounted cell phone plans to rewards programs and frequent giveaways, including complimentary lunches.

Bernice Robertson, Site Director for VXI Lubbock, remarked, “We already have an amazing group of people at VXI. I am thrilled to introduce even more meaningful job opportunities to our community. As one of the largest certified minority-owned businesses in the United States, VXI is dedicated to diversity and empowerment. Recently, we were recognized by Newsweek as one of the greatest places to work for diversity and for women in the workplace, reflecting our outstanding workplace culture.”

She added that over 85% of their leadership positions are filled by internal promotions, reinforcing the company's investment in the career growth and development of its employees. This philosophy has helped make VXI a desirable workplace, presenting numerous pathways for personal and professional advancement.

The rapid growth of VXI Global Solutions, which boasts around 40,000 employees across more than 40 global locations, illustrates its success as a leader in the BPO space. With a focus on omnichannel support, software solutions, and process excellence, VXI continues to collaborate with some of the world’s most prestigious brands.

For those looking to join the team at VXI Lubbock, further details about job openings and the application process can be found on the VXI Careers website.

This expansion not only reflects VXI’s commitment to its clients but also solidifies its role as a key player in the Lubbock community, offering valuable employment opportunities and contributing to the economic development of the region.