#Japan #AI Solutions #Tokyo #Real Estate Tech #E-seikatsu

Revolutionizing Real Estate Communication with AI

In the competitive world of real estate, timely and effective communication can make all the difference. e-Seikatsu, a Tokyo-based company, is taking a bold step forward by initiating a proof of concept for an innovative AI-powered email generation feature within its rental and sales support platforms. This move aims to enhance efficiency in real estate operations and ultimately improve customer experiences.

The Challenge in Real Estate Communications

In the real estate sector, agents face the daily challenge of managing a large volume of emails — from property inquiries and follow-ups to contract-related communications. The speed and quality of these responses can significantly influence the likelihood of closing deals. However, crafting clear and professional email responses takes valuable time away from agents, who could otherwise focus on direct customer engagement and consultations.

e-Seikatsu’s AI Email Generation Solution

To address these challenges, e-Seikatsu has integrated AI capabilities into its platforms, e-Seikatsu Rental Cloud Sales Support and e-Seikatsu Sales Cloud Sales Support. The AI email generation feature utilizes customer inquiry data and historical interaction information to automatically create tailored email responses. This functionality allows agents not only to save time but also to engage more effectively with clients by ensuring that they respond promptly and accurately.

Proof of Concept (PoC)

The current phase of the AI email generation feature is a proof of concept (PoC), during which e-Seikatsu will evaluate its effectiveness in enhancing operational efficiency in real estate sales environments. The results will guide further optimizations, ensuring the final product meets the industry's needs.

Features of e-Seikatsu’s Platforms

• - e-Seikatsu Rental Cloud Sales Support: This platform is tailored for real estate rental businesses and includes a sophisticated customer relationship management (CRM) system. It operates smoothly on various devices, such as smartphones and tablets, and consolidates communication across email, LINE, and web chat into a single interface. Additionally, it offers a transparent view of follow-up statuses and response metrics through intuitive displays, making cross-branch management easier.

• - e-Seikatsu Sales Cloud Sales Support: This system is designed to effectively manage customer inquiries related to property sales, follow-up tasks, and in-office consultations. By leveraging automatic replies and unified customer databases, agents can ensure quick and precise responses, boosting customer satisfaction. The platform also streamlines appointment management and visit record sharing, significantly enhancing productivity in real estate operations.

e-Seikatsu’s Vision

e-Seikatsu is committed to creating layouts where 'comfortable living circulates,' through technology and empathy. They provide a comprehensive range of SaaS solutions tailored for the real estate market and aim to drive digital transformation across the industry. By responding swiftly and flexibly to changes in real estate laws and IT advancements, e-Seikatsu stands ready to assist businesses in this dynamic market, promoting customer service excellence and operational efficiency.

Company Overview

• - Company Name: e-Seikatsu Co., Ltd.
• - Location: 5-2-32 Minami Azabu, Kowa Hiroo Building 3F, Minato-ku, Tokyo, Japan
• - Established: January 21, 2000
• - Capital: JP¥628,411,540 (as of March 31, 2025)
• - Business Focus: Development and provision of SaaS for the real estate sector.

For more insights or inquiries about the new AI features or e-Seikatsu’s services, please contact the marketing department via email at [email protected] or by phone at +81-3-5423-7836 (Monday to Friday, 9 AM to 6 PM).