#USA #Los Angeles #Network Security #CUJO AI #Domos

CUJO AI Expands Service Portfolio with Domos Acquisition

In a significant move within the tech industry, CUJO AI, recognized globally for its expertise in device intelligence and network security, has declared the acquisition of Domos. This strategic acquisition aims to unite the strengths of CUJO AI and Domos, which is esteemed for its pioneering work in application outcome analytics and Network APIs.

This acquisition is particularly timely as home users are increasingly demanding seamless internet experiences for activities like gaming, video calls, and streaming. However, traditional metrics for network performance often fall short in effectively diagnosing issues such as lag, buffering, and unexpected disconnections. Domos offers a solution through its Quality of Outcome (QoO) framework, which concentrates not on abstract technical metrics but rather on tangible real-world outcomes, ensuring that applications perform smoothly as expected. By merging the device intelligence capabilities of CUJO AI with the application-specific insights from Domos, this acquisition is set to redefine benchmarks in home network performance and customer satisfaction.

Remko Vos, CEO of CUJO AI, expressed optimism regarding this acquisition, stating, "With this acquisition, CUJO AI is solving a key challenge in modern connectivity—transforming network metrics into actionable insights that directly improve application performance." Vos further emphasized that integrating Domos’ technology will equip network service providers (NSPs) with crucial intelligence needed to deliver smarter and more reliable networks, thereby strengthening customer trust and loyalty.

Key Benefits of the Acquisition

1. Enhanced Intelligence

The union of Domos’ application intelligence with CUJO AI’s device intelligence grants NSPs a personalized, real-time understanding of household network usage and performance. This level of granularity allows for tailored recommendations, ensuring households enjoy a connectivity experience that is uniquely suited to their needs.

2. Advanced Network Analytics

Domos' context-driven network analytics offer precise root cause analysis across various network segments and technologies. This capability enables customer care teams to resolve issues on the first attempt, significantly reducing costs associated with network management and support.

3. Revenue Generation

The integration of these technologies paves the way for new data-driven service models, allowing NSPs to broaden their value propositions. This can lead to fresh monetization opportunities, both directly and indirectly, through innovative Network APIs.

Olav Nedrelid, co-founder and CEO of Domos, commented on the partnership, saying, "Domos' mission was always to make internet experiences better by bridging applications and networks. By joining CUJO AI, we can radically accelerate the deployment of our technology to help NSPs create better application outcomes and new revenue streams."

Serving over 60 million households globally, CUJO AI continues to lead in molding the future of connected home intelligence by incorporating Domos' capabilities. This strategic alignment empowers network service providers to adapt to evolving market demands while delivering exceptional AI-enhanced value to customers around the world.

About CUJO AI

CUJO AI specializes in enhancing the ability of network service providers to understand, serve, and protect their customers via advanced cybersecurity solutions and detailed network intelligence. Utilizing state-of-the-art AI algorithms, CUJO AI assists its clients in revealing invaluable insights, which elevate the standard for customer service retention through innovative value propositions and operational excellence. Compliance with privacy regulations is a hallmark of CUJO AI's services, which are trusted by leading broadband operators such as Comcast, Charter Communications, and Deutsche Telekom, among others.

About Domos

Domos is celebrated for creating the Quality of Outcome (QoO) framework, an IETF standard that demystifies complicated network statistics, translating them into probabilities of optimal application performance. The company offers QoO analytics SDKs that enhance internet experiences by fostering improved interactions between networks and applications.